Leighton Harsma
Winnebago
Summary
Dynamic professional with a proven track record at Thurston County Sheriff's Office, adept in crisis management and EMS dispatch. Excels in high-pressure environments, showcasing exceptional problem-solving and teamwork skills. Achieved significant reductions in contraband through meticulous attention to detail and safety awareness. I have also made the rank of Sargeant training officer as a corrections officer in under 2 years.
Overview
5
5
years of professional experience
1
1
Certification
Work History
911 Dispatcher
Thurston County Sheriff's Office
05.2021 - Current
- Monitored Police and Fire radios to provide assistance to responding personnel.
- Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
- Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
- Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.
Sergent Training Correctional Officer
Thurston County Sheriff's Office
05.2021 - Current
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Groundskeeper
Winnebago Facilities
04.2020 - 04.2021
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Education
High School Diploma -
North High School
Sioux City, IA05.2016
Skills
- Works Well Under Pressure
- Active listening
- Critical thinking
- Computer skills
- Teamwork and collaboration
- Decision-making
- Stress tolerance
- Problem-solving
- Information gathering
- Data entry
- Crisis management
- EMS dispatch
- Lawn and grounds maintenance
- Operating mowers and tractors
- Dedicated work ethic
- Power tool proficiency
- Using hand tools
- Repairs and maintenance
- Maintaining equipment
- Safety awareness
- Dependable and responsible
- Troubleshooting skills
- Electrical experience
- OSHA standards
- Fixtures
- Blueprint reading
Accomplishments
- Made Sergeant rank as corrections officer in under 2 years
- Awarded training officer in just over 1 year
Certification
- CPR
- First aid
- Stop the bleed
- Taser
- Nebraska jail standards
- Wrap training
- Nebraska notary
Timeline
911 Dispatcher
Thurston County Sheriff's Office
05.2021 - Current
Sergent Training Correctional Officer
Thurston County Sheriff's Office
05.2021 - Current
Groundskeeper
Winnebago Facilities
04.2020 - 04.2021
High School Diploma -
North High School
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