Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Leighton Harsma

Winnebago

Summary

Dynamic professional with a proven track record at Thurston County Sheriff's Office, adept in crisis management and EMS dispatch. Excels in high-pressure environments, showcasing exceptional problem-solving and teamwork skills. Achieved significant reductions in contraband through meticulous attention to detail and safety awareness. I have also made the rank of Sargeant training officer as a corrections officer in under 2 years.

Overview

5
5
years of professional experience
1
1
Certification

Work History

911 Dispatcher

Thurston County Sheriff's Office
05.2021 - Current
  • Monitored Police and Fire radios to provide assistance to responding personnel.
  • Provided exceptional customer service to callers in crisis, displaying empathy while obtaining necessary information for emergency response teams.
  • Recorded and tracked emergency requests utilizing computer-aided dispatch systems.
  • Supported law enforcement officers during high-risk situations by providing vital background data on suspect locations or histories.
  • Dispatched and coordinated emergency services teams according to high-priority calls.
  • Managed high-stress situations with composure, providing reassurance to distressed callers while gathering crucial information for first responders.

Sergent Training Correctional Officer

Thurston County Sheriff's Office
05.2021 - Current
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.

Groundskeeper

Winnebago Facilities
04.2020 - 04.2021
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.

Education

High School Diploma -

North High School
Sioux City, IA
05.2016

Skills

  • Works Well Under Pressure
  • Active listening
  • Critical thinking
  • Computer skills
  • Teamwork and collaboration
  • Decision-making
  • Stress tolerance
  • Problem-solving
  • Information gathering
  • Data entry
  • Crisis management
  • EMS dispatch
  • Lawn and grounds maintenance
  • Operating mowers and tractors
  • Dedicated work ethic
  • Power tool proficiency
  • Using hand tools
  • Repairs and maintenance
  • Maintaining equipment
  • Safety awareness
  • Dependable and responsible
  • Troubleshooting skills
  • Electrical experience
  • OSHA standards
  • Fixtures
  • Blueprint reading

Accomplishments

  • Made Sergeant rank as corrections officer in under 2 years
  • Awarded training officer in just over 1 year

Certification

  • CPR
  • First aid
  • Stop the bleed
  • Taser
  • Nebraska jail standards
  • Wrap training
  • Nebraska notary

Timeline

911 Dispatcher

Thurston County Sheriff's Office
05.2021 - Current

Sergent Training Correctional Officer

Thurston County Sheriff's Office
05.2021 - Current

Groundskeeper

Winnebago Facilities
04.2020 - 04.2021

High School Diploma -

North High School
Leighton Harsma