Summary
Overview
Work History
Education
Skills
Certification
Timeline
National Guard
Generic

Logan Brakhahn

Hastings

Summary

Experienced with leading teams to achieve operational excellence. Utilizes strategic planning and process improvement to drive departmental success. Knowledge of developing and nurturing team capabilities to meet organizational goals.

Results-driven leader with proven track record in driving team success and operational excellence. Strong focus on team collaboration and adapting to changing needs ensures reliability and impactful results. Skilled in strategic planning, conflict resolution, and performance optimization. Valued for integrity, communication prowess, and solutions oriented approach.

Overview

1
1
Certification
5
5
years of professional experience

Work History

Department Leader / Floor Supervisor

McDonald's
Hastings, NE
12.2021 - Current
  • - Youngest ever Floor Supervisor at the company at age 16; promoted to youngest ever Department Leader at 17.
  • - Led the daily operations, ensuring the highest quality customer service and smooth workflow.
  • - Managed customer relations, including customer recovery and maintaining a positive guest experience.
  • - Developed new methods to "wow" guests and increased satisfaction scores storewide.
  • - Trained and supported recently promoted manager with excellent leadership and communication skills.
  • - Customer first attitude, with a proven ability to forge excellent relationships and resolve issues amicably.
  • - Applied advanced level knowledge of Word and Excel to create weekly/monthly schedules.

Education

High School Diploma -

Hastings High School
Hastings, Nebraska

Skills

  • Customer Service & Guest Relations
  • Sales & Relationship Building
  • Conflict Resolution & Customer Recovery
  • 2 Years Management & Leadership Experience
  • Microsoft Word & Microsoft Excel
  • Technology Troubleshooting (OTP 1 Certified)
  • Problem Solving & Critical Thinking
  • Team Training & Communication
  • Positive, Personable, Customer First Mindset
  • Staff development

Certification

  • OTP 1 – McDonald’s Operations Technology Professional
  • Qualified to troubleshoot and repair all in-store technology systems.

Timeline

Department Leader / Floor Supervisor

McDonald's
12.2021 - Current

High School Diploma -

Hastings High School

National Guard

Planning on enlisting in the Army National Guard after College.

Logan Brakhahn