Lorena L Garcia Soberats
Grand Island
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Insurance Sales position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Immigration Paralegal
Self Employed Services
06.2023 - Current
- Enhanced client satisfaction by managing complex immigration cases and ensuring timely completion.
- Streamlined workflow for increased efficiency, organizing and updating case files regularly.
- Conducted thorough research on immigration policies and laws to support legal strategies for clients.
- Assisted in the preparation of various immigration applications, increasing accuracy and reducing processing times.
- Collaborated with team members to ensure accurate document translations for clients from diverse backgrounds.
- Managed a high volume of cases simultaneously while maintaining attention to detail and meeting deadlines.
- Tracked developments in immigration policy changes, keeping colleagues informed on relevant legislation updates.
- Identified opportunities to expedite case processing times through strategic utilization of premium processing services when applicable.
- Built a reputation for professionalism and efficiency, leading to an increased number of positive client reviews and referrals.
- Prepared affidavits, waivers, translations and asylum requests for ongoing cases.
- Analyzed client documentation and history to determine eligibility for immigration-related benefits.
- Assisted clients with immigration application completion to improve timeliness of case review and disposition.
- Filed correspondence and legal documents in correct client files and transmitted applicable documentation to courts and government agencies.
- Illustrated green card and immigration processes and managed communication channels to provide high level of service and consultation to immigration inquiries.
- Provided United States Citizenship and Immigration Services (USCIS) with information about case changes or problems.
- Maintained and updated organized client contact information to keep in touch with clients and provide updates on cases.
- Prepared legal briefs, motions, and pleadings.
Tax Preparer
Self Employed Services
01.2020 - Current
- Increased client satisfaction by providing accurate and timely tax preparation services.
- Streamlined tax filing processes for clients, ensuring a smooth and efficient experience.
- Ensured compliance with federal and state tax regulations by staying up-to-date on the latest tax laws.
- Assisted in resolving complex tax issues, strengthening client relationships and building trust.
- Collaborated with colleagues to develop best practices for efficient and effective tax preparation.
- Maintained high levels of confidentiality when dealing with sensitive client information, fostering trust and loyalty among clients.
- Achieved high levels of accuracy by staying informed on changes in relevant regulations and applying that knowledge to each unique case.
- Offered clients recommendations to reduce tax liabilities.
- Responded to inquiries from IRS and other tax authorities.
- Prepared written responses or tax return amendments to resolve state and federal notices.
- Analyzed financial documents to accurately reflect client information on tax returns.
Intake Specialist
AdaptHealth
12.2018 - Current
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Collaborated with social workers to support patients.
- Answered questions and responded to inquiries to deliver high level of service to patients.
- Educated patients on various resources, services and programs to maximize care.
- Maintained thorough and accurate records outlining program operations and participant progress.
- Coordinated schedules and set appointments by calling patients.
- Created new accounts and updated existing patients accounts with most current details.
- Developed organizational methods and policies, implementing training initiatives to deliver ongoing awareness of and compliance with established procedures.
- Communicated with customers, vendors, shippers and internal staff members to verify current status and schedule delivery dates.
- Performed scheduled inventory counts and supply audits.
- Resolved customer complaints immediately, escalating those that required additional assistance.
- Performed basic administrative duties, including answering calls, taking messages, data entry, typing tasks and locating files upon request.
- Retrieved, sorted, copied, and filed all documents and paperwork.
- Created or updated records with new files or information.
- Managed all paperwork and accurately filed each piece alphabetically and according to significance.
- Maintained electronic databases and physical files.
- Located missing or mislabeled products, researched paperwork discrepancies and updated computer database.
- Reviewed documents and obtained additional information to complete accurate paperwork and avoid delays.
Advertising Sales Representative
Buenos Dias Nebraska
06.2022 - 11.2022
- Used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts.
- Developed strong relationships with advertisers and negotiated pricing following established procedures.
- Created and presented media and advertising packages to prospective customers.
- Helped customers in determining design and layout of sold and spec ads.
- Developed sales leads and uncovered new business opportunities through prospecting and cold calling.
- Played key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings.
- Built strong client relationships and provided high value-adding services, resulting in increased company market share.
- Sent clients estimates of costs for advertising products or services and followed up within 7 days by phone call or email.
Quality Control Inspector
Hornady
01.2018 - 11.2018
- Assessed materials, parts and products for conformance with quality control requirements and production specifications.
- Trained newly hired employees by explaining company procedures, job duties and performance expectations.
- Adhered to all safety protocols to minimize equipment damage and avoid injuries.
- Wrote detailed reports outlining performance, quality and defect rates.
- Completed non-destructive tests and visual inspections continuously.
- Used specialized tools to take precise measurements of various aspects of samples.
- Documented nonconformities immediately and recommended techniques for prompt resolution.
- Performed detailed analysis on 50% sample of products.
Office Clerk
JBS Beef Plant
02.2016 - 01.2018
- Kept office records organized and supplies well-stocked for optimal team performance.
- Managed office paperwork, including scanning documents and routing business correspondence.
- Supported office clerical functions using word processing and other software, email and office machines.
- Enhanced recordkeeping storage space and usability by reorganizing physical filing systems.
- Sorted and distributed incoming mail, dispersing to appropriate departments and personnel.
- Collected and entered payment data into system, maintaining complete confidentiality and accuracy.
- Entered and verified timekeeping data with consistent reviewed, corrections and deletions.
- Coordinated with HR teams to track and report on attendance.
- Reviewed and approved production timecards daily.
- Created day-off schedules and monitored available and used days off for each employee.
- Gathered timesheets to prepare weekly payroll data for processing by payroll coordinator.
- Organized and maintained payroll information by entering data, deleting errors, calculating and collecting information.
- Processed rehires, transfers, terminations, garnishments and withholdings.
- Calculated accurate wages, including overtime, salary increases and bonuses.
Education
High School Diploma -
Grand Island Senior High School
Grand Island, NE12.2015
Skills
- Microsoft expertise
- Planning
- Fluent in Spanish
- Customer service
- Organization
- Relationship building
- Records management
- Excel expertise
- Client Base Retention
- Client Communication
- Case support
- Case Management
- Document Preparation
- Document filing
- Notary Public
- Team building
- Client Support
- Flexible Schedule
Certification
- Licensed Nebraska Producer in Property and Casualty -2022
- Certified Nebraska Notary Public - 2022
Languages
Spanish
Native or Bilingual
Timeline
Immigration Paralegal
Self Employed Services
06.2023 - Current
Advertising Sales Representative
Buenos Dias Nebraska
06.2022 - 11.2022
Tax Preparer
Self Employed Services
01.2020 - Current
Intake Specialist
AdaptHealth
12.2018 - Current
Quality Control Inspector
Hornady
01.2018 - 11.2018
Office Clerk
JBS Beef Plant
02.2016 - 01.2018
High School Diploma -
Grand Island Senior High School
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