Detail-oriented professional with strong background in customer interactions and service solutions. Delivered exceptional customer satisfaction through effective conflict resolution, communication, and problem-solving skills. Thrived in busy environments while collaborating with teams to achieve organizational goals through proactive and empathetic service.
Work History
Table Games Dealer
2 Years
Warhorse Casino | 05.2024 - 05.2026
Dealt carnival games while adhering to gaming procedures to maintain a fair and secure environment. Handled large sums of money accurately through quick math calculations to ensure customer satisfaction and transaction efficiency.
Dealt various table games, ensuring adherence to rules and regulations for optimal player experience.
Managed game flow efficiently, facilitating seamless play and maintaining player engagement.
Residential Cleaning Business
9 Years 7 Months
Self Employed | 01.2015 - 08.2024
Founded and successfully grew a business from the ground up, providing services to more than 30 clients throughout the Omaha metropolitan area.
Self-motivated, with a strong sense of personal responsibility.
Skilled at working independently and collaboratively in a team environment.
Residential Tech Dual Diagnosed
1 Year 11 Months
Catholic Charities | 04.2013 - 03.2015
Monitored health, intervened during crises, supervised residents, and facilitated group educational activities to support resident well-being.
Provided technical support for residential systems and equipment, ensuring optimal functionality and safety.
Collaborated with team members to develop effective solutions for client needs and service delivery.
Relator
6 Years 2 Months
Easy Street Realty | 01.2004 - 03.2010
Facilitated client property viewings, showcasing listings and highlighting unique features.
Conducted market analysis to determine competitive pricing strategies for properties.
Negotiated successful transactions between buyers and sellers, ensuring favorable terms for clients.