Luke Harris
Lincoln
Summary
Dynamic and results-oriented professional with a proven track record at Hotel Engine and Hudl, excelling in relationship building and passionate about helping Student Athletes become the best version of themselves. Proficient in using independent decision-making skills and sound judgment to positively impact Department success. Dedicated to applying training, monitoring and morale-building abilities to enhance Student Athlete engagement and boost performance.
Overview
7
7
years of professional experience
Work History
PLG Customer Success Manager
Hotel Engine
04.2024 - 11.2024
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Established strong relationships with key customers, resulting in increased customer loyalty.
- Conducted regular account reviews to assess progress and strategize future growth opportunities for clients.
- Coordinated with internal teams to provide prompt support and address client needs efficiently.
Account Executive II
Hudl
05.2019 - 03.2024
- Signed the largest deal in Southeast region history.
- Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.
- 99% package retention while overseeing the South Alabama territory.
- Promoted three times.
Football Recruiting & Scouting Graduate Assistant
University of Washington
07.2017 - 01.2019
- Planned official and unofficial visits on Game days and weekends.
- Scheduled with vendors and negotiated for services.
- Assisted in identifying and evaluating potential student athletes.
Education
Master of Science - Sports Administration
Arkansas State University
Jonesboro, AR01-2019
Bachelor of Science - Sports Business
University of Oregon
Eugene, OR06-2017
Skills
- Customer relationship building
- Training and mentoring
- Revenue growth
- Schedule management
- Team building
Timeline
PLG Customer Success Manager
Hotel Engine
04.2024 - 11.2024
Account Executive II
Hudl
05.2019 - 03.2024
Football Recruiting & Scouting Graduate Assistant
University of Washington
07.2017 - 01.2019
Master of Science - Sports Administration
Arkansas State University
Bachelor of Science - Sports Business
University of Oregon
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