Summary
Overview
Work History
Education
Skills
Timeline
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Lynnette Witt

North Platte,NE

Summary

Dynamic and results-driven with a strong work ethic and exceptional customer service skills, developed at the Cedar Room. Proven ability to increase sales through suggestive selling and maintain order accuracy. A reliable team player with experience in cash handling and team leadership, dedicated to enhancing guest experiences and operational efficiency.

Overview

12
12
years of professional experience

Work History

Server

Cedar Room
North Platte, NE
09.2020 - Current
  • Demonstrated multi-tasking abilities with multiple requests at any given time.
  • Assisted customers with menu selections and special requests to enhance dining experience.
  • Maintained cleanliness and organization of dining area to ensure customer satisfaction.
  • Supported kitchen staff by delivering food orders promptly and accurately.
  • Collaborated with team members to streamline service during peak hours, improving efficiency.
  • Processed payments and handled cash transactions with attention to detail for accuracy.
  • Processed orders and sent to kitchen employees for preparation.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Checked guests' identification before serving alcoholic beverages.
  • Increased sales significantly by upselling higher-end products to customers.

Shift Manager

Dennys Restaurant
North Platte, Nebraska
09.2016 - 08.2020
  • Supervised daily operations, ensuring adherence to safety protocols and quality standards.
  • Trained and mentored staff on efficient workflow processes and customer service best practices.
  • Implemented inventory management systems, optimizing stock levels and reducing waste.
  • Coordinated shift schedules, enhancing team productivity and coverage during peak hours.
  • Resolved customer issues swiftly, improving satisfaction rates through effective problem-solving techniques.
  • Managed cash handling procedures, ensuring accuracy in transactions and financial reporting.

Childcare Provider

Infinity Childcare
North Platte, NE
03.2013 - 10.2016
  • Supervised daily activities and ensured safety of children in various age groups.
  • Developed and implemented engaging educational activities to foster learning and creativity.
  • Communicated effectively with parents regarding child development, behavioral issues, and progress updates.
  • Managed schedules, meal preparation, and nap times to maintain consistent routines for children.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Encouraged children to develop healthy social and emotional skills.
  • Worked with children to develop good cognitive, physical and language skills.

Education

High School Diploma -

North Platte High School
North Platte, NE
05-2005

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Order accuracy
  • POS operation
  • Team player
  • Reliable and responsible
  • Team leadership

Timeline

Server

Cedar Room
09.2020 - Current

Shift Manager

Dennys Restaurant
09.2016 - 08.2020

Childcare Provider

Infinity Childcare
03.2013 - 10.2016

High School Diploma -

North Platte High School

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Lynnette Witt