Summary
Overview
Work History
Education
Skills
Timeline
Generic

Machelle Sholtz

Hampton

Summary

Customer-focused professional with extensive experience in complaint resolution and effective communication. Committed to enhancing customer satisfaction and loyalty through exceptional service and collaboration. Skilled in analyzing customer requests to resolve issues efficiently and maintaining comprehensive knowledge of products and promotions. Dedicated Customer Service Representative with strong complaint resolution skills and a commitment to fostering positive customer relationships. Proven ability to ensure timely delivery and provide personalized support.

Overview

16
16
years of professional experience

Work History

Customer Service Representative

Cash WA
Kearney
04.2010 - 04.2026
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Tracked orders from start to finish to ensure timely delivery of goods or services.

Education

High School Diploma -

Alma Public School
Alma, NE
05-1998

Skills

  • Customer service
  • Complaint resolution
  • Product knowledge
  • Order tracking
  • Support strategies
  • Effective communication
  • Time management
  • Adaptability to change
  • Team collaboration
  • Strong teamwork

Timeline

Customer Service Representative

Cash WA
04.2010 - 04.2026

High School Diploma -

Alma Public School
Machelle Sholtz