Mackenzie Heinke
Hooper,NE
Summary
Experienced and dependable Lead Legal Assistant with over 5 years of specialized experience in general liability law and workers' compensation, including premises liability and property damage claims. Proven ability to manage high-volume caseloads from pre-litigation through trial with efficiency and accuracy. Skilled in drafting pleadings, discovery, and settlement agreements; conducting legal research; and maintaining client and case files in strict compliance with court procedures. Adept at coordinating with attorneys, insurance carriers, clients, and expert witnesses to support timely and favorable outcomes. Recognized for strong organizational and leadership skills, mentoring junior staff, and improving workflow in fast-paced legal environments.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Legal Assistant
Sodoro Law Group
08.2020 - Current
- Accurately recorded lawyers' time.
- Provided administrative support to boost the firm's document production and legal correspondence.
- Filed clients' legal documents in relevant courts for processing.
- Conducted thorough research and review of case information to assist attorneys.
- Drafted legal complaints, petitions, written discovery, affidavits, motions, briefs, settlement documents, mediation statements, and other legal documents.
Correspond daily with clients, insurance adjusters, doctors, and attorneys. - Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
- Managed 3 attorneys' appointments, hearings, mediation, conference, and deposition schedules.
- Managed and maintained knowledge of over 60 cases by reviewing relevant records and reporting to clients.
- Handled telephone calls, meeting plans, and conference organization requirements.
- Mailed and arranged for delivery of legal correspondence to clients, witnesses, and court officials.
- Redacted confidential information from legal documents on a case-by-case basis.
- Followed risk and compliance policies and procedures to promote business activities.
- Filed pleadings and paperwork with the court clerk to meet strict deadlines.
- Managed office scheduling and kept accurate notes on deadlines, motions, and other dates.
- Responded to client calls and inquiries to deliver applicable information.
- Organized and prepared case exhibits and evidence for trial.
- Drafted correspondence, documented data, and submitted materials to appropriate parties.
- Booked travel arrangements for firm attorneys and support staff.
- Organized legal documents in company filing systems and databases.
- Stayed abreast of changes in multiple state court rules and guidelines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Typed finished documents from rough drafts and dictation.
- Utilized learning checklists and training materials when training new team members.
- Provided ongoing training to address staff needs.
Medication History Technician
Methodist Health System
09.2019 - 12.2022
- Reviewed, established, and updated patient profiles, including lists of medications, allergies, promoting our pharmacy for future use
- Carefully entered each patient's medication including dosage, frequency
- Worked on multiple floors and departments of the hospital daily
- Charted and communicated with nurses, doctors, and pharmacists, outside offices with any concerns I had about the patient, or their medications
- Accurately reviewed and looked over their Medical History to ensure that all accurate information was obtained and documented for future medical care.
- Expedited turnaround time for completion of medication reconciliations due to efficient multitasking capabilities.
- Enhanced nursing staff efficiency by assisting with medication reconciliation tasks during the admission process.
- Provided exceptional customer service to patients, families, and healthcare team members by promptly addressing questions and concerns related to medication histories.
- Collaborated with pharmacists to resolve discrepancies in medication information, leading to improved patient outcomes.
- Increased accuracy of electronic medical records by updating and maintaining patient medication profiles within the hospital''s system.
Assistant to Event Planner
Enchanted Wedding Events
08.2013 - 12.2021
- Assist Event Planner with decorations, itinerary, floral arrangements, planning events, and keeping inventory of all decorations
- Additionally, assisted with coordinating and ensuring all clients are satisfied.
- Served as contact person and source of information to maintain good communication with clients.
- Helped with end-to-end event planning process through meetings, walk-throughs and day-of execution.
- Liaised between clients and company to verify contract fulfillment.
- Collaborated with leadership and colleagues to coordinate staffing for each event.
- Handled client questions and concerns via different communication channels to deliver exceptional customer service.
- Coordinated vendors, timelines and budgets for events.
- Organized event facility, food and beverage selections and audio-visual arrangements.
- Hired, trained, and supported staff required for events.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Increased efficiency by implementing new processes and providing administrative support to management.
Certified Medication Aide
Heritage Community at Shalimar Gardens
02.2018 - 09.2020
- Monitored vital signs during medication administration to quickly identify complications.
- Maintained medication stock and cleaned patient rooms and equipment.
- Assessed patient needs in response to medications.
- Observed patient vital signs and medication reactions and reported health concerns or behavioral changes.
- Monitored client behaviors and emotional states, reported concerns to the case manager, and documented information in files.
- Assisted patients with personal care and hygiene.
- Interacted with patients through games and fun activities to boost mood and improve overall memory.
- Monitored medications for patients with various conditions and kept a watchful eye for side effects.
- Dressed, groomed, and fed patients with limited physical abilities to support basic needs.
- Prepared various medications per shift to distribute to patients orally, topically, or through inhalation.
- Obtained, recorded, and reported patient vital signs for medication administration.
- Safely and accurately prepared all medications and sterilized products using proper techniques, calculations, and standard precautions.
- Prevented the spread of infection by consistent hand washing, universal precautions, and special isolation procedures.
- Monitored residents with self-administered medications and reported deviation from plans of care to licensed or registered nurses.
- Received supply of ordered medications to apportion, mix, or assemble drugs for administration to patients.
- Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
- Documented information in patient charts and communicated status updates to the interdisciplinary care team.
- Performed wellness observations, documenting side effects for clinical follow-up.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Supported needs of 40 + residents under long-term care.
Education
Bachelor of Science in Criminology and Criminal Justice - Criminology
University of Nebraska At Omaha
Omaha, NE01.2021
Skills
- Task Prioritization
- Legal Document Preparation/Drafting/Editing
- Case management support
- Microsoft Office, Microsoft Outlook, Microsoft Excel and PowerPoint
- Confidentiality
- Legal/medical terminology
- Troubleshooting complex problems
- Scheduling/Planning
- Evaluating training methods
- Administrative support
- Employee Onboarding
- Administrative assistance
- Document organization
- Legal correspondence
- Medical Records Management/Maintenance
- Notary public
- File organization
- Calendar management
- Legal/Court processes
- Litigation support
Certification
- FEMA- An Introduction to the National Incident Management System
- Notary Public
- CPR/AED/First Aid
- FEMA-Basic Incident Command System for Initial Response
- Certified Medication Aide
Personal Information
Title: Lead Legal Assistant
Timeline
Lead Legal Assistant
Sodoro Law Group
08.2020 - Current
Medication History Technician
Methodist Health System
09.2019 - 12.2022
Certified Medication Aide
Heritage Community at Shalimar Gardens
02.2018 - 09.2020
Assistant to Event Planner
Enchanted Wedding Events
08.2013 - 12.2021
Bachelor of Science in Criminology and Criminal Justice - Criminology
University of Nebraska At Omaha
Similar Profiles
Holly BarraganHolly Barragan
Legal Assistant at Montevideo Law Personal Injury DBA Dog Bite Law GroupLegal Assistant at Montevideo Law Personal Injury DBA Dog Bite Law Group
Angelena CabralAngelena Cabral
Administrative Office Assistant at Richard N Sadeddin Law Group Professional Law CorpAdministrative Office Assistant at Richard N Sadeddin Law Group Professional Law Corp
Shiraz TarakjianShiraz Tarakjian
HR Business Partner at Ayar Law Group - Michigan Tax Law AttorneysHR Business Partner at Ayar Law Group - Michigan Tax Law Attorneys
Nick OsbornNick Osborn
Product Owner at MosaicxProduct Owner at Mosaicx
Alyssa KotikAlyssa Kotik
Child Youth Specialist at CEDARS Youth ServicesChild Youth Specialist at CEDARS Youth Services