Madalyn Hardiman
Bellevue
Summary
Reliable and goal-oriented Counter Sales Agent skilled in customer service and data entry. Known for excellent communication and problem-solving abilities, committed to improving customer satisfaction and retention rates.
Overview
2
2
years of professional experience
Work History
Counter Sales Agent
Hertz Car Rental
7409 Dodge St
07.2024 - Current
- Assisted customers with vehicle selection and rental agreements to enhance overall satisfaction.
- Processed transactions efficiently using rental management software to ensure accurate billing.
- Educated clients on vehicle features, promoting safety and optimal usage during rentals.
- Resolved customer inquiries and complaints promptly, improving service quality and retention rates.
Education
High School Diploma -
Lewis Central
Council Bluffs, IA05-2023
Skills
- Patience and empathy
- Goal-oriented mindset
- Data entry proficiency
- Upselling strategies
- Visual presentation
- Teamwork
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Cleaning and sanitizing
- Multitasking
- Reliability
- Excellent communication
Timeline
Counter Sales Agent
Hertz Car Rental
07.2024 - Current
High School Diploma -
Lewis Central