Madison Farley
Bellevue
Summary
Accomplished professional with a proven track record in public safety and defense, having served with distinction at Pottawattamie County and the Department of Defense. Demonstrates exceptional stress tolerance and clear communication, excelling in high-pressure environments. Skilled in collaborative creativity and problem-solving, consistently enhancing team performance and operational efficiency.
Overview
6
6
years of professional experience
Work History
911 Operator
Pottawattamie County
03.2024 - 06.2024
- Participated in ongoing professional development opportunities, staying current on industry best practices and emerging technologies.
- Continuously updated knowledge of local geography, enabling efficient routing of emergency personnel to incident locations.
- Handled sensitive situations with tact and discretion, maintaining confidentiality as required by law and departmental policies.
- Promoted a positive work environment by fostering collaboration among colleagues and encouraging open communication channels within the team.
- Assisted in the development of training materials for new 911 operators, promoting consistent quality standards across the team.
- Contributed to team success by consistently meeting performance metrics in a fast-paced, high-pressure environment.
United States Air Force
Department of Defense
01.2018 - 01.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Deployed to multiple locations, contributing to mission success and supporting base operations.
- Organized and coordinated morale-boosting events to strengthen community ties and foster camaraderie.
- Managed financial operations, ensuring proper budgeting, resource allocation, and financial accountability.
- Safeguarded and ensured the respectful transport of human remains, ensuring they were returned home with dignity.
Education
No Degree - Elementary Education
University of Nebraska At Omaha
Omaha, NE05-2028
Skills
- Clear communication
- Public safety awareness
- Stress tolerance
- Information gathering
- Collaborative creativity
- Customer service
- Problem-solving
Timeline
911 Operator
Pottawattamie County
03.2024 - 06.2024
United States Air Force
Department of Defense
01.2018 - 01.2024
No Degree - Elementary Education
University of Nebraska At Omaha
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