Maggie Blodgett

• Optimized space utilization within the store by regularly evaluating product placements and adjusting shelving configurations as necessary.
• Achieved high levels of store cleanliness and organization, delivering an inviting shopping environment for customers.

Serviced students with varying questions pertaining to financial aid, class inquiries, and class schedules and processes.

Readily answered any incoming calls that required technical troubleshooting to provide the best experience for the student.

• Resolved customer service issues using company processes and policies and provided updates to customers.
• Enhanced customer satisfaction by resolving complex issues and providing timely solutions.
• Trained, oversaw, and mentored new team members to strengthen performance and job expertise.

Acted as manager in the absence of management providing assistance to the designers whenever and wherever needed.

Remained available to assist designers with any requests and clarification they needed to deliver services to their clients.

• Trained new cashiers on company policies, ensuring consistent quality of service across the team.
• Conducted daily cash audits to ensure accurate financial records and reduce discrepancies.
• Maintained cleanliness and organization of the checkout area, creating a pleasant shopping experience for customers.
• Monitored cashier performance closely, providing constructive feedback and coaching when necessary for continuous improvement.