Makenna Byers
Bellevue
Summary
Dynamic professional with a proven track record in customer service and early childhood development, honed at Kathy’s Kids Childcare and other notable establishments. Excelled in fostering safe and engaging environments, enhancing customer relations, and implementing structured activity planning. Skilled in observation and assessment, ensuring health and safety standards. Demonstrates exceptional teamwork and time management abilities.
Overview
6
6
years of professional experience
Work History
Daycare Provider
Kathy’s Kids Childcare
Bellevue
02.2023 - Current
- Maintained organized and clean classroom and play areas.
- Monitored playground areas for potential hazards such as broken glass or dangerous debris.
- Communicated daily with children's parents or guardians about daily activities, behaviors and related issues.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
- Intervened quickly and appropriately when issues between children arose using positive behavior management techniques.
- Cared for children in institutional settings.
- Assisted in potty training children while providing positive reinforcement when successful.
- Introduced learning activities and imaginative play to teach children to explore.
Crew Member Bartender
Voodoo Taco
Omaha
05.2022 - 11.2024
- Counted money in cash drawers and calculated customer tips after shifts
- Trained new employees regarding company policies and food preparation procedures
- Washed and sanitized plates and utensils for continued use
- Cooked and cleaned in the kitchen
- Ran drive thru and up front
- Bartended
Bartender
The Players Club Golf and Country Club
Omaha
04.2023 - 10.2023
- Stocked ice bins and coolers as needed throughout shift.
- Monitored bar inventory and promptly restocked low items before depletion.
- Planned and coordinated special events to boost customer numbers and profits.
- Provided drink suggestions to customers based on their preferences.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Neatly sliced and pitted fruit for garnishing drinks.
- Persuaded highly intoxicated customers to stop drinking and arranged alternative transportation.
- Greeted customers and provided excellent customer service.
- Assisted in setting up the bar for service shift.
- Performed opening and closing duties including restocking supplies.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Trained new bartenders on drink preparation and upselling techniques.
- Greeted frequent visitors by name and explained new promotions.
- Developed good working relationships with fellow employees through effective communication.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
CAREGIVER
Grow With Me Childcare
Omaha
07.2021 - 06.2022
- Updated job knowledge by participating in educational opportunities and maintaining certification or licensure
- Protected health information according to HIPAA policies and procedures
- Worked in cooperation with family and outside providers to meet physical and emotional needs of patient
- Offered safety guidance protection to increase mobility for clients with impaired judgment
- Checked patients' pulse, temperature and respiration
- Responded appropriately to physical, emotional and developmental needs of residents
CAREGIVER
Miles Memory Care
Papillion
08.2020 - 05.2021
- Fostered resident comfort by answering requests and reporting observations to nursing supervisor
- Protected health information according to HIPAA policies and procedures
- Engaged clients through conversation and companionship, promoting independence and social requirements
- Assisted residents in and out of bed and wheelchairs, using safe lifting and transferring techniques
- Reported health changes and provided proper documentation to appropriate staff
- Assisted residents in activities of daily living to maintain health and dignity
- Entertained, conversed with and read aloud to patients to keep mentally healthy and alert
- Performed healthcare-related tasks, such as monitoring vital signs and medication, under direction of registered nurses and physiotherapists
CASHIER AND STOCKER
Walmart
Bellevue
08.2019 - 06.2020
- Stocked and zoned
- Cashiered and over looked self checkout
- Helped any customer with questions or concerns
- Greeted and informed customers of products, fostering positive store experiences
- Resolved and de-escalated issues to address customer concerns
Education
HIGH SCHOOL DIPLOMA -
Bellevue West Senior High
Bellevue, NE05.2021
Skills
- Works Well With Others
- Food And Beverage Service
- Supplies Monitoring And Restocking
- Time Management
- Cash Drawer Operations
- Customer Relations
- Customer Service
- Safe Food Handling
- Early childhood development
- Structured activity planning
- Health and safety
- Infant care
- Observation and assessment
- Positive reinforcement
Extracurricular Activities
West High Singers Varsity Choir Hope Squad Basketball Manager 424 Acapella Group
Timeline
Bartender
The Players Club Golf and Country Club
04.2023 - 10.2023
Daycare Provider
Kathy’s Kids Childcare
02.2023 - Current
Crew Member Bartender
Voodoo Taco
05.2022 - 11.2024
CAREGIVER
Grow With Me Childcare
07.2021 - 06.2022
CAREGIVER
Miles Memory Care
08.2020 - 05.2021
CASHIER AND STOCKER
Walmart
08.2019 - 06.2020
HIGH SCHOOL DIPLOMA -
Bellevue West Senior High