Makenna Christensen

• Supervised daily operations, ensuring smooth workflow and optimal staffing during peak hours.
• Trained and mentored new baristas on beverage preparation and customer service standards.
• Enhanced customer experience by fostering a welcoming atmosphere and resolving issues promptly.
• Developed strong relationships with regular customers, fostering loyalty through personalized attention and product recommendations.

• Facilitated recreational programs for elementary aged children, enhancing engagement and participation.
• Coordinated daily activities, promoting teamwork and collaboration among the children.
• Monitored facility usage, maintaining safety standards and addressing the kids' needs promptly.
• Cultivated positive relationships with participants, parents, and colleagues to foster a supportive recreational environment.

• Assisted in maintaining accurate inventory levels and organized merchandise displays.
• Collaborated with team members to ensure outstanding customer service and satisfaction.
• Executed daily product restocking while adhering to safety and quality standards.
• Trained new employees on operational procedures and best practices for efficiency.
• Refined checkout processes to enhance transaction speed and accuracy for customers.

Marketing Coursework 2023-2024

Not currently enrolled

• Final GPA: 3.9
• Honor Roll- 4 consecutive years