Manal Balahawal

• Client Relationship Building – Proven ability to build strong, trust-based relationships with clients by identifying financial goals and delivering tailored banking solutions.
• Client-Focused Solutions – Skilled in asking targeted questions to uncover needs and recommend appropriate products and services that improve clients financial lives.
• Sales & Goal Orientation – Close to one year of success in a results-driven environment with individual performance goals.
• Digital Banking Leadership – Educates and assists clients in using mobile banking, online banking, and ATM technologies.
• Effective Communication – Communicates clearly and confidently to engage and support clients.
• Collaboration & Teamwork – Works closely with colleagues to enhance the client experience and branch efficiency.
• Critical Thinking & Problem Solving – Applies sound judgment and problem-solving skills to meet client needs.
• Time & Capacity Management – Manages financial center traffic, appointments, and cash responsibilities efficiently.
• Compliance & Integrity – Follows all operational guidelines and regulatory requirements to ensure trust and accuracy.

. Accompanied Buyers during visits to and inspections of property.

. Schedule appointments with Clients.

. Coordinate property closing, overseeing the signing of the documents.

. Assisted in the inspection for the condition of premises and arrange necessary maintenance or notify owners of maintenance needs.

. Prepare documents such as representation contracts, purchase agreements, closing statements, deeds, and leases.

• Interact directly with customers via phone, email, chat, mobile chat using cutting-edge tools to navigate customer accounts, research and review policies and provide effective solutions.

• SME (Subject Matter Expert)

• Assisted with new employee onboarding, Training the new hires.

• Researched and identified potential candidates for open positions.
• Developed and maintained relationships with hiring managers to understand their talent needs
• Screening resume
• Attend job fairs and hiring events
• Conducting company assessments
• Negotiated employment offers with selected candidates.

• Preparing and delivering lectures to students at Post Graduate Level.
• Edited course materials such as syllabi or lecture notes prior to their distribution.
• Encouraged students to actively participate in class through positive reinforcement and engagement techniques.
• Conducting discussions, group and one on one with students and help them with personal development work as well as organising extracurricular activities.

• Assisted with recruitment, training, and on-boarding of all new staff.

• Evaluating teaching and non teaching staff and their performance and handling any urgent matters responsibly and professionally.

• Established rapport and maintaining relationships with Parent, staff and students.