mandi Carden
Fremont
Summary
Dynamic and results-driven professional with extensive experience as Head Bartender at Alto Kitchen and Bar. Expert in mixology and staff training, I enhanced guest satisfaction through innovative drink menus and exceptional service. Proven ability to manage inventory effectively, reducing waste while fostering strong customer relationships that drive repeat business.
Professional beverage service leader prepared for this role. Brings extensive knowledge of mixology, inventory management, and customer service. Strong focus on team collaboration, flexible with shifting needs, and reliable in delivering results. Known for creating welcoming environment and maintaining high standards of service and presentation.
Overview
12
12
years of professional experience
Work History
Head Bartender
Alto Kitchen and Bar
05.2022 - Current
- Supervised bar operations, ensuring compliance with health and safety standards.
- Trained and mentored junior bartenders on cocktail preparation and customer service excellence.
- Developed seasonal drink menus, enhancing guest experience and satisfaction.
- Managed inventory control, reducing waste through efficient stock rotation practices.
- Collaborated with kitchen staff to create pairings for food and beverage offerings.
- Resolved guest complaints promptly, fostering a positive dining atmosphere and loyalty.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Department Manager
HyVee Foods
07.2013 - Current
- Assisted in daily operations, ensuring adherence to safety protocols and company policies.
- Tracked product availability using inventory management tools.
- Supported team in maintaining cleanliness and organization of workspaces for optimal efficiency.
- Participated in training sessions on operational procedures and equipment usage to enhance skill set.
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Adapted quickly to changing priorities, demonstrating flexibility in fast-paced environments.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Education
DRUG AND ALCOHOL COUNSELING - Addiction Counseling
SCC Lincoln
Lincoln, NESkills
- Staff training and supervision
- Cash handling expertise
- Attentive service
- Taking inventory
- POS system proficiency
- Strong communication skills
- Managing cash register
- Bar equipment maintenance
- Customer service
- Suggestive selling
- Social media marketing
- Expert mixology
Accomplishments
Beer Knowledge Cicerone Level 1
Certified Mixologist
Wine Level 1
Catering Bartending Services
Timeline
Head Bartender
Alto Kitchen and Bar
05.2022 - Current
Department Manager
HyVee Foods
07.2013 - Current
DRUG AND ALCOHOL COUNSELING - Addiction Counseling
SCC Lincoln
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