MANDIE COLE
Lincoln
Summary
Extensive management training in food service, with a focus on operations at Pizza Hut and multiple Subway locations. Proven ability to lead teams and manage daily operations independently. Skilled in customer service, multitasking, and training in power tools, wiring, and routing. Strong interpersonal skills enhance team dynamics and customer satisfaction.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Wiring Assembler
Kawasaki
05.2025 - 07.2025
- Executed routing and glass-sleeving of wire to appropriate endpoints. Conducted terminal block wiring under rail carts for enhanced functionality. Assembled connectors per detailed work order instructions accessed via tablet. Worked regularly from 6:30 to 3:30, Monday through Friday, with optional Saturday hours.
Shift Leader/Manager
Pizza Hut
12.2022 - 05.2025
- Managed closing procedures for store, ensuring readiness for subsequent operations.
- Counted and organized two cash drawers for next day’s transactions at night’s end.
- Conducted deposit processes and finalized nightly paperwork efficiently.
- Directed a nightly crew of six to seven, ensuring smooth operational transitions.
- Performed dough preparation in absence of assigned prep staff to maintain production schedule.
- Facilitated inventory checks on Tuesday nights to align with weekly reporting requirements.
Line Cook/Prep Cook
Rib Chop House
11.2022 - 02.2025
- Crafted desserts and salads to meet daily demands.
- Constructed salads, prioritizing freshness and taste.
- Sliced and prepped vegetables for culinary use.
- Provided assistance to coworkers, fostering teamwork.
- Managed dishwashing to maintain kitchen hygiene standards.
Cashier/Cook
Casey's
05.2020 - 08.2022
- Managed kitchen operations, overseeing opening and closing procedures. Coordinated inventory management by stocking cold and hot food items. Executed preparation of ingredients to ensure readiness for service. Assisted at the register during peak hours to enhance customer experience. Organized storage of supplies after truck deliveries to maintain order. Facilitated smooth workflow by supporting team members with various tasks.
House Cleaner
Sun shine house cleaning
07.2016 - 09.2019
- Managed house cleaning operations with focus on basic, spring, and blow-out cleaning. Provided thorough cleaning services that improved clients' environments. Exhibited strong multitasking abilities in coordinating multiple cleaning projects. Created inviting spaces through effective organization and cleanliness.
Shift Manager
Mazzio's Pizza
2015 - 2017
- Supervised team operations to ensure adherence to safety protocols and efficient workflow.
- Trained new employees on equipment usage and operational procedures for seamless integration.
- Coordinated shift schedules to optimize staffing levels and enhance productivity.
- Resolved customer complaints promptly, improving overall satisfaction scores.
- Analyzed inventory levels and managed stock replenishment to minimize shortages.
- Implemented process improvements that reduced waste and increased operational efficiency.
- Monitored performance metrics to identify areas for employee development and training needs.
- Led daily briefings to communicate priorities, updates, and safety reminders to staff.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Trained and mentored new employees to maximize team performance.
- Improved overall team performance by effectively delegating tasks and providing clear instructions.
- Promoted a positive work environment through open communication and constructive feedback.
- Kept employees operating productively and working on task to meet business and customer needs.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Worked closely with team members to schedule breaks and shifts to meet state regulations.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Cooperated with coworkers to improve customer experience and manage storefront.
- Exercised composure under pressure and in escalated customer service scenarios.
- Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
- Handled emergency situations with a calm demeanor, ensuring the safety of both customers and employees during critical incidents.
- Advised new employees on company procedures and policies to facilitate daily tasks and responsibilities.
- Tracked receipts, employee hours, and inventory movements.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Contributed to increased sales revenue by motivating staff to achieve individual and team goals consistently.
- Scheduled staff to establish adequate coverage during peak business hours.
- Played an essential role in achieving store goals through strategic planning alongside upper management during regular meetings.
- Resolved customer complaints with effective problem-solving techniques, maintaining high levels of customer loyalty.
- Led by example, demonstrating strong work ethic and commitment to excellence, inspiring staff to achieve their best.
- Boosted customer satisfaction by implementing customer feedback system to address and resolve concerns promptly.
- Managed staff hiring, training and supervision.
- Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Oversaw loading and unloading of packages in warehouse.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
Subway Sandwich Artist
Subway
01.2013 - 04.2016
- Prepared vegetables and set up bread display for store opening every morning.
- Executed lunch service and conducted afternoon food preparation.
- Managed dinner service occasionally, ensuring smooth store closure.
- Counted cash drawers and processed deposits during closing procedures.
Certified Nursing Assistant
Pine View Nursing Home
2004 - 2006
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs, documenting changes to inform care team decisions.
- Collaborated with nursing staff to implement personalized care plans for patients.
- Provided emotional support to patients and families during critical health situations.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted independence in patients through walking exercises or assisting them with mobility devices like walkers or wheelchairs.
- Helped clean and prepare patient consultation rooms to maintain hygiene standards
Education
Ged - undefined
Sinte Gleska University
Mission, SD07.2007
Skills
- Food preparation skills
- Assembly techniques
- Cleaning services expertise
- Soldering proficiency
- Electrical experience in wiring
- Power tool operation
- Shift oversight skills
- Sales and customer engagement strategies
- Cash handling expertise in retail environments
Certification
- Driver's License
- October 2021 to March 2026
- Number is H12972422
Work Preference
Work Type
Full TimePart TimeTimeline
Wiring Assembler
Kawasaki
05.2025 - 07.2025
Shift Leader/Manager
Pizza Hut
12.2022 - 05.2025
Line Cook/Prep Cook
Rib Chop House
11.2022 - 02.2025
Cashier/Cook
Casey's
05.2020 - 08.2022
House Cleaner
Sun shine house cleaning
07.2016 - 09.2019
Subway Sandwich Artist
Subway
01.2013 - 04.2016
Ged - undefined
Sinte Gleska University
Shift Manager
Mazzio's Pizza
2015 - 2017
Certified Nursing Assistant
Pine View Nursing Home
2004 - 2006
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