Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Mariah O'Leary

Bellevue

Summary

Professional in operational management with track record of driving efficient processes and optimizing performance. Adept at implementing strategies that align with organizational goals and fostering collaborative work environments. Known for adaptability and reliability in dynamic settings, ensuring seamless team operations and goal achievement.

Overview

6
6
years of professional experience

Work History

Communications Non-Commissioned Officer

United States Navy
02.2020 - 02.2024
  • Coordinated high-stakes conferences for senior leaders, managing scheduling, audio-visual setups, and logistics to ensure seamless operations and professional delivery.
  • Supported leadership by preparing detailed status reports on event planning, scheduling, and risk mitigation, ensuring all requirements were met under tight deadlines.
  • Trained and mentored 25+ new team members on operational procedures and best practices, fostering teamwork and enhancing performance through weekly evaluations and feedback.
  • Delivered concise briefings to leadership, presenting solutions to operational challenges while maintaining confidentiality of sensitive information.
  • Enhanced team communication by organizing monthly training sessions, promoting open dialogue and continuous improvement.

Lead Member Services Representative

Planet Fitness
07.2018 - 01.2020
  • Greeted members with a warm, professional demeanor, managing efficient check-in processes to ensure a positive experience.
  • Exceeded monthly sales goals, leveraging strong communication and member engagement skills.
  • Resolved billing disputes and client concerns with empathy and professionalism, while maintaining accurate financial records and confidentiality.
  • Led a team of 12 representatives, fostering a collaborative environment and ensuring daily tasks, such as check-in procedures and member follow-ups, were completed to uphold operational excellence.

Education

High School Diploma -

Kearsley High School
Flint, MI
06-2016

Information Systems Technician

Center For Information Warfare
Pensacola, FL
07-2020

No Degree - Dental Hygiene

Iowa Western Community College
Council Bluffs, IA

Skills

  • Attention to detail
  • Effective management skills
  • Microsoft Office (Microsoft, PowerPoint, Excel, and Outlook)
  • Capable of performing exceptionally in a fast-paced, high pressure setting
  • Exceptional in effective communication
  • Problem resolution
  • Organizational skills
  • Teamwork and collaboration

Accomplishments

  • Selected as the Global Operations Directorate Junior-Tier Enlisted of the Quarter for the period of July to September 2021.
  • Selected as the United State Strategic Command Junior-Tier Enlisted of the Quarter for the period of July to September 2021.
  • Selected as the Global Operations Directorate Junior-Tier Enlisted of the Year for 2021.
  • Upheld Top-Secret security clearance from 2020 to 2025.

Timeline

Communications Non-Commissioned Officer

United States Navy
02.2020 - 02.2024

Lead Member Services Representative

Planet Fitness
07.2018 - 01.2020

High School Diploma -

Kearsley High School

Information Systems Technician

Center For Information Warfare

No Degree - Dental Hygiene

Iowa Western Community College

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Mariah O'Leary