Mariah Piontkowski
Hastings
Summary
Dedicated team member with a focus on enhancing customer satisfaction and optimizing store operations. Proficient in communication and adaptable to dynamic environments.
Overview
6
6
years of professional experience
Work History
Team Member
Casey General Store
Hastings
02.2025 - Current
- Ensured cleanliness and organization of store displays to enhance presentation.
- Restocked shelves and managed inventory levels to meet Casey's standards.
- Assisted customers with product selection and inquiries to improve satisfaction.
- Collaborated with team members to optimize store operations and efficiency.
- Pushed promotional activities by arranging displays and signage effectively.
- Monitored expiration dates on food items for guaranteed freshness.
- Performed opening and closing duties, including display setup and sales floor maintenance.
- Participated in meetings to identify strategies for operational improvement, and overall team satisfaction.
Server/Cook
Back Alley Bakery
Hastings
07.2024 - 02.2025
- Provided timely and accurate service in high-pressure restaurant setting.
- Prepared a variety of baked goods while maintaining presentation standards during busy periods.
- Coordinated with kitchen staff for prompt food delivery to enhance dining experience.
- Ensured adherence to health and safety protocols across service areas.
- Efficiently engaged with customers, addressing inquiries, and suggesting specials to boost bakery profits.
- Handled guest inquiries and complaints professionally to foster satisfaction.
- Supported training initiatives for new servers to ensure quality service delivery.
- Maintained cleanliness and organization of kitchen workspace and equipment.
Barista Manager/Food Server
Underground cafe
Grand Island
01.2020 - 02.2023
- Oversaw daily operations and staff scheduling in a high-traffic café.
- Managed inventory to ensure timely stock replenishment and minimize shortages.
- Conducted quality control checks for beverage preparation consistency.
- Resolved customer complaints, boosting satisfaction and loyalty rates.
- Reconciled sales reports at end of shifts, addressing discrepancies promptly.
- Ensured adherence to food safety regulations and health guidelines.
- Executed digital marketing campaigns using social media and email outreach.
- Trained baristas in service excellence and coffee preparation methods.
Education
High School Diploma -
Grand Island Senior High
Grand Island, NE05-2021
Skills
- Analytical thinking
- Communication proficiency
- Leadership skills
- Cash handling
- Guest services
- Team player
- Mentoring and training
- Learning agility
- Flexibility and adaptability
- Dependability
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Team Member
Casey General Store
02.2025 - Current
Server/Cook
Back Alley Bakery
07.2024 - 02.2025
Barista Manager/Food Server
Underground cafe
01.2020 - 02.2023
High School Diploma -
Grand Island Senior High