Marissa Lewis
Omaha
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Patient Care Technician position. Ready to help team achieve company goals.
Overview
9
9
years of professional experience
Work History
Traveling Donor Floor Supervisor
Octapharma Plasma
08.2017 - Current
- Maintained compliance with SOP, current Good Manufacturing Procedures (cGMP) and regulatory guidelines.
- Assisted management team in developing strategies for improving overall donor experience and increasing retention rates.
- Organized employee schedules effectively, balancing workload distribution among team members without compromising service quality standards.
- Promoted a culture of continuous improvement through ongoing training opportunities and sharing best practices among team members.
- Trained new employees in proper procedures, resulting in increased productivity and reduced errors.
- Developed strong relationships with donors by maintaining open lines of communication and offering assistance when needed.
- Ensured compliance with all company policies, safety guidelines, and regulatory requirements at all times.
- Collaborated with other supervisors to identify challenges faced by the team, devising solutions that led to improvements in operational efficiency.
- Improved efficiency on the donor floor by streamlining processes and implementing time-saving strategies.
- Hand selected to join a corporate traveling team to open and develop new centers and their staff across the country.
- Maintained strict confidentiality regarding donor personal information as required by HIPAA regulations.
- Enhanced donor satisfaction by providing exceptional customer service and addressing concerns promptly.
Paraprofessional
Omaha Public Schools
08.2015 - 08.2017
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Fostered a positive learning environment by establishing strong rapport with students, parents, and faculty members.
- Supported special education teachers in implementing accommodations and modifications for students with diverse learning needs.
Education
High School Diploma -
Nothwest High School
Omaha, NE05.2013
Skills
- Technical knowledge
- Donor Relations
- Healthcare regulations
- Critical Thinking
- Patient Education
- Training and mentoring
- Employee Supervision
- Communication
- Certified Nexsys Machine Technician
Affiliations
- Urban League of Nebraska- Young Professionals
Timeline
Traveling Donor Floor Supervisor
Octapharma Plasma
08.2017 - Current
Paraprofessional
Omaha Public Schools
08.2015 - 08.2017
High School Diploma -
Nothwest High School
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