Mark McManaman
Lincoln
Summary
Dynamic sales leader with a proven track record at Nebraska Wine & Spirits, excelling in customer relationship management and team leadership. Successfully drove market share growth through strategic account management and effective coaching, achieving significant sales volume increases while fostering strong customer satisfaction. Skilled in recruitment and training, enhancing team performance and cohesion.
Overview
36
36
years of professional experience
Work History
District Manager
Johnson Brothers Nebraska
Lincoln
06.2023 - Current
- Ensured that all stores met their monthly targets by providing guidance and support as needed.
- Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
- Resolved customer complaints quickly and effectively while maintaining a high level of customer service satisfaction.
- Collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management.
- Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
- Monitored local market conditions to determine competitive trends and adjust strategies accordingly.
- Organized promotional events in order to drive sales volume in the district's stores.
- Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
Director of National Accounts
RNDC
Lincoln
01.2002 - 01.2023
- Developed and implemented strategies to increase sales of national accounts.
- Pro-actively identified and solved complex problems impacting sales and business direction.
- Enhanced sales volume through skilled support to both new and inactive customers.
Vice President of Sales
Nebraska Wine & Spirits
Omaha
05.1989 - 01.2002
- Met assigned targets for profitable sales volume, market share and key financial performance objectives.
- Built and maintained strong, long-lasting customer relationships to ensure high levels of customer satisfaction.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Coached, developed and motivated team to achieve revenue goals.
- Gained market share in new sales performance through aggressive team training.
Education
Agronomy - Agriculture
University of Nebraska, Lincoln
Lincoln, Nebraska, NE01-1982
Skills
- Customer relationship management
- Team leadership
- Customer service
- Recruitment and hiring
- Leadership skills
- Training and coaching
- Team building practices
Accomplishments
Developed and led the State of Nebraska with a portfolio of wines from throughout the world. It was a company that I was able to lead upon graduating from UNL. I developed a sales network of five distributors in Nebraska. After years of recruitment I joined Nebraska Wine & Spirits. I was able to transform their business to State leader of fine wines. Awards are plentiful, winner of Canadian Club society 4 times. Geisenheim wine school, Banfi Wine School.. Jack Daniels ring of Honor award.. Built NWS sales from 15 million to over 80 million. Won Beam Man of year twice.
Timeline
District Manager
Johnson Brothers Nebraska
06.2023 - Current
Director of National Accounts
RNDC
01.2002 - 01.2023
Vice President of Sales
Nebraska Wine & Spirits
05.1989 - 01.2002
Agronomy - Agriculture
University of Nebraska, Lincoln
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