Martha Diaz
Lincoln
Summary
Compassionate Certified Nursing Assistant with hands-on experience and dedicated to enhancing patient well-being through attentive care. Proficient in accurately recording vital signs, assisting with mobility, and responding to patient needs. Eager to contribute to a collaborative healthcare team and committed to continuous learning in the medical field.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Care Technician
Bryan Health Medical Center
Lincoln
02.2025 - Current
- Obtained patient vital signs and blood glucose, promptly reporting abnormal results to nursing staff to ensure timely interventions.
- Assisted patients with activities of daily living, including bathing, dressing and toileting.
- Provided support in patient mobility and transfer using safe techniques.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Assisted with patient admissions, discharges and transfers.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
- Recorded patient information accurately in the electronic health records system.
- Prepared patients for surgery with pre-surgical skin cleansing and applied a hovermat underneath the patient.
- Collected specimens such as urine samples for testing purposes according to established protocols.
- Instructed new employees on proper techniques of performing daily tasks.
Front Desk Agent
Holiday Inn Express and Suites
08.2024 - Current
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Enforced policies and procedures to increase efficiency.
- Collected room deposits, fees, and payments.
- Resolved service-related problems and documented actions in system.
- Took reservations over the phone, in person, and via computer for guests while maintaining privacy of customer's information and provided confirmation information.
- Reported facility and room maintenance problems to appropriate personnel
- Providing guests with parking information and directing them to the hotel's secure parking garage.
Front Desk Agent
Holiday Inn Express and Suites
08.2023 - 08.2024
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Enforced policies and procedures to increase efficiency.
- Collected room deposits, fees, and payments.
- Resolved service-related problems and documented actions in system.
- Took reservations over the phone, in person, and via computer for guests while maintaining privacy of customer's information and provided confirmation information.
- Reported facility and room maintenance problems to appropriate personnel
- Monitoring and testing pool water quality to ensure compliance with health and safety standards.
Front Desk Agent
Holiday Inn Express and Suites
01.2023 - 08.2023
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Enforced policies and procedures to increase efficiency.
- Collected room deposits, fees, and payments.
- Resolved service-related problems and documented actions in system.
- Took reservations over the phone, in person, and via computer for guests while maintaining privacy of customer's information and provided confirmation information.
- Reported facility and room maintenance problems to appropriate personnel
Brand Ambassador
American Eagle Outfitters
08.2022 - 12.2022
- Engaged and educated customers to deliver an amazing shopping experience
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty
- Showed an understanding of customers' personal style and preferences when offering product advice
- Functioned as a team player by working with other members to deliver sampling goals
Waitress
Three 21 Tavern
03.2022 - 07.2022
- Supervised restocking of salad bar and buffet for lunch and dinner service
- Explained menu items and suggested appropriate options for food allergy concerns
- Checked identification for minimum age for sale of alcoholic beverages
- Cultivated warm relationships with regular customers
Front Desk Agent
Holiday Inn Express Hotel
08.2021 - 11.2021
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Enforced policies and procedures to increase efficiency.
- Collected room deposits, fees, and payments.
- Resolved service-related problems and documented actions in system.
- Took reservations over the phone, in person, and via computer for guests while maintaining privacy of customer's information and provided confirmation information.
Education
Certificate - Basic Nursing Assistant
Bryan College of Health Sciences
Lincoln, NE12-2024
High School Diploma -
Lexington High School
Lexington, NE05-2020
Skills
- CPR certification
- Recording vital signs
- Patient mobility support
- Maintaining confidentiality
- Spanish speaking
- Attention to detail
- Training and mentoring
- Team collaboration
- Compassionate care
Languages
Spanish
Certification
- Nurse Aide License
Timeline
Patient Care Technician
Bryan Health Medical Center
02.2025 - Current
Front Desk Agent
Holiday Inn Express and Suites
08.2024 - Current
Front Desk Agent
Holiday Inn Express and Suites
08.2023 - 08.2024
Front Desk Agent
Holiday Inn Express and Suites
01.2023 - 08.2023
Brand Ambassador
American Eagle Outfitters
08.2022 - 12.2022
Waitress
Three 21 Tavern
03.2022 - 07.2022
Front Desk Agent
Holiday Inn Express Hotel
08.2021 - 11.2021
Certificate - Basic Nursing Assistant
Bryan College of Health Sciences
High School Diploma -
Lexington High School