Mary Araujo
Omaha
Summary
Hospitality and food service professional with over 16 years of experience in customer service and administrative support. Proven ability to adapt to changing environments while maintaining a positive attitude and professionalism. Strong team player with a focus on delivering exceptional service and support.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Pharmacy Clerk
Hy-Vee Grocery Store
Omaha
05.2024 - Current
- Processed transactions using point-of-sale systems efficiently.
- Collaborated with team members to ensure smooth pharmacy operations.
- Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.
- Prepared deliveries for medication to patients in a timely manner.
- Greeted customers to determine wants or needs.
- Scanned items and checked pricing on cash register for accuracy.
- Answered telephone calls promptly and assisted customers by directing calls to appropriate personnel.
Catering Supervisor/Front of the House Lead
Dordt University_Creative Dining Services
Sioux Center
01.2021 - 07.2023
- Optimized service efficiency by assisting Catering Manager and Food Director.
- Scheduled food item deliveries from vendors to meet event deadlines.
- Prepared workstations with necessary ingredients and tools for increased productivity.
- Conducted meet and greets with contact persons at events to establish rapport.
- Ensured contact persons' needs were met throughout each event.
Education
Continued Study Administration Assistant
Metropolitan Community College
Omaha, NEAssociate of Arts - Secretarial Science
Northeast Community College
Norfolk, NE05-1978
High School Diploma -
Tekamah-Herman High School
Tekamah, NE05-1976
Skills
- Customer support and client service
- Effective collaboration
- POS cash system
- Interpersonal relations
- Dependability
- Mircosoft Office Suite: Excel, Word, Powerpoint
Affiliations
- Part of the Host Team at my church
- Member of the Sarpy County RNC
Certification
- ServSafe Allergens Certificate of Achievement
Additional Education
- Attended Seminar Classes: Be a Super Communicator and Developing Your Emotional Intelligence
Timeline
Pharmacy Clerk
Hy-Vee Grocery Store
05.2024 - Current
Catering Supervisor/Front of the House Lead
Dordt University_Creative Dining Services
01.2021 - 07.2023
Continued Study Administration Assistant
Metropolitan Community College
Associate of Arts - Secretarial Science
Northeast Community College
High School Diploma -
Tekamah-Herman High School