Summary
Work History
Education
Skills
Languages
Timeline
Generic

Mary Koester

North Platte

Summary

Dynamic professional with a proven track record at USPS, excelling in safe driving and package handling. Recognized for enhancing operational efficiency and maintaining meticulous records. Strong interpersonal skills fostered exceptional customer service, while adept load management ensured timely deliveries. Committed to quality service and continuous improvement in fast-paced environments.

Work History

Rural Mail Carrier Associate

USPS
  • Contributed to team success by assisting fellow carriers in completing their assigned routes when needed.
  • Expedited package delivery during peak seasons, adapting to increased workload without sacrificing quality or speed of service.
  • Maintained detailed records of all delivered items, ensuring accurate reporting and tracking capabilities for the post office.
  • Elevated operational efficiency through regular maintenance checks of postal vehicles, ensuring consistently smooth operations.
  • Sorted mail according to order of address appearance for easy access in field.
  • Delivered mail and packages to customers on prescribed route while processing check submissions, money orders, and stamp purchases in field.

Medical Assistant

Gothenburg Health
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Improved office efficiency by implementing electronic health record system, reducing paperwork and streamlining workflows.
  • Collaborated with insurance companies to resolve billing issues promptly, minimizing financial burden on patients.
  • Supported office staff and operational requirements with administrative tasks.

Hair Salon Manager

Smart Style Salon
  • Enhanced client satisfaction by providing exceptional customer service and addressing concerns promptly.
  • Established relationships with local businesses for cross-promotion opportunities benefiting both parties involved.
  • Provided guidance to stylists on advanced color techniques, enhancing their skill set and service offerings.
  • Managed financial aspects of the business, including budgeting, payroll, and expense tracking.
  • Recruited and hired top talent to maintain a skilled and diverse team of stylists.
  • Managed cash flow, business transactions, banking, and accounting processes.
  • Grew customer numbers and boosted loyalty with strategic engagement and marketing strategies.

Education

CMA - Medical Assisting

Everest College
Aurora, CO
05.2007

Skills

  • Safe driving
  • Package handling
  • Heavy lifting
  • Defensive driving
  • GPS navigation
  • Postal regulations
  • Load management
  • Sorting mail

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Rural Mail Carrier Associate

USPS

Medical Assistant

Gothenburg Health

Hair Salon Manager

Smart Style Salon

CMA - Medical Assisting

Everest College
Mary Koester