- Outdoor Recreation
- Music
- Photography
- Automotive Repair
- DIY and Home Improvement
Mason Hill
Stanton
Summary
Dynamic Field Service Technician with a proven track record at Data Business Equipment, excelling in technical troubleshooting and relationship building. Adept at installing and maintaining equipment, ensuring service quality, and delivering cost-effective solutions. Recognized for accountability and a strong work ethic, consistently enhancing customer satisfaction through effective communication and problem-solving skills.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
12
12
years of professional experience
Work History
Field Service Technician
Data Business Equipment
03.2018 - Current
- Reviewed technical documentation to complete equipment maintenance and repair.
- Operated hand tools and power equipment according to company safety procedures.
- Manages company vehicle operations safely while maintaining a clean driving record.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $10,000.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Completed preventive maintenance on machines to enhance production and maintain quality.
- Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
- Followed safety procedures to avoid injuries in field.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Inspected, evaluated and calibrated electrical and mechanical systems and components.
Field Service Technician
Satellite Central
04.2014 - 02.2018
- Facilitated delivery of home satellite video and internet services
- Discussed and recommended service options with customers and explained costs involved.
- Worked with diverse types of weather and ground conditions.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Followed safety procedures to avoid injuries in field.
- Maintained and operated a company vehicle while maintaining a clean driving record.
Education
Associate of Science - Massage And Body Work
Myotherapy Institute
Lincoln, NE2009
High School Diploma -
Minden High School
Minden, NE2006
Skills
- Valid Driver's license
- Courteous and professional
- Accountability and work ethic
- Problem-solving
- Service quality
- Mechanical aptitude
- Technical troubleshooting
- Relationship building
- Prioritization and time management
- Hand tools proficiency
Interests
Timeline
Field Service Technician
Data Business Equipment
03.2018 - Current
Field Service Technician
Satellite Central
04.2014 - 02.2018
Associate of Science - Massage And Body Work
Myotherapy Institute
High School Diploma -
Minden High School