Mataya Logan
Roca,NE
Summary
Adept at fostering customer relationships and enhancing satisfaction, I significantly increased sales revenue at Hall’s Culligan Water by deploying targeted solutions and strategic marketing initiatives. Motivated, detail-oriented professional with experience in process improvement and cross-functional collaboration. Skilled in maintaining organized systems, meeting deadlines, and delivering exceptional support to teams and stakeholders. Known for taking initiative, solving problems, and creating positive working environments.
Overview
7
7
years of professional experience
Work History
Sales Representative/Water Treatment Consultant
Hall’s Culligan Water
09.2022 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Spearheaded a $30k marketing initiative with Froggy 98.1 to address and resolve a 7-month critical reduction in raw leads, demonstrating strategic problem-solving and self-driven leadership.
Debt Collector
Professional Choice Recovery, Inc.
11.2017 - 05.2020
- Collected on 60-75 delinquent accounts daily to reduce overdue balances.
- Resolved customer disputes and disagreements through professional, calm communication to find mutually beneficial solutions.
- Educated debtors about repayment options, enabling them to make informed decisions while preserving positive business relationships.
- Developed strong relationships with customers to foster timely payments and account resolution.
- Maintained consistently high success rate of collecting on overdue accounts.
- Maintained detailed records of all collection activities, ensuring accuracy and timely reporting to management and clients.
Education
Associate of Science - Health Sciences
Southeast Community College
Lincoln, Nebraska, NE05-2022
Skills
- Customer service
- Customer relationship building
- Interpersonal communication skills
- Problem Resolution and Negotiation
- Product and service sales
- Objection handling
- CRM proficiency
- Goal-oriented mindset
- Skip tracing techniques
- Patience and persistence
Timeline
Sales Representative/Water Treatment Consultant
Hall’s Culligan Water
09.2022 - Current
Debt Collector
Professional Choice Recovery, Inc.
11.2017 - 05.2020
Associate of Science - Health Sciences
Southeast Community College
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