Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Awards
Summary of Qualifications
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Mathew J. Thompson

Lincoln,NE

Summary

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Branch Manager

Rochester Armored Car
01.2013 - 01.2021
  • Managed daily operations to ensure efficient cash handling and secure transportation processes.
  • Trained and supervised team members in compliance with safety protocols and operational standards.
  • Coordinated schedules and route planning to optimize service delivery and reduce delays.
  • Implemented inventory control measures to enhance accuracy in cash tracking and reporting.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction for 150+ clients.

Video Team Lead/Photographer

SRI International
01.2008 - 01.2014
  • Supervised a team of 10-12 people in day-to-day operations.
  • Filmed National Guard Troops during maneuvers/training before they were deployed.
  • Used forklift to offload semi-trailers.
  • Conducted inventory and repairs of government equipment.
  • Performed live switching of video during After Action Reviews.
  • Photographed troops and dignitaries for archival purposes.
  • Designed various graphics using Photoshop CS5, InDesign CS5, Illustrator CS5.
  • Developed and implemented a video overflow system for communication between two tents, doubling the capacity for After Action Reviews.
  • Capturing/transferring video via Final Cut Pro.
  • Developed training materials and conducted workshops to enhance team members' skills and knowledge.

Photographer

JCP Portraits
01.2012 - 01.2013
  • Photographed 5-10 clients a day.
  • Captured high-quality portraits using advanced photography techniques and equipment.
  • Edited photographs with industry-standard software to enhance visual appeal and meet client specifications.
  • Collaborated with clients to understand their vision and deliver personalized photography experiences.
  • Maintained photographic equipment, ensuring reliability and readiness for all assignments.
  • Collaborated with clients to understand their vision, ensuring the final product met or exceeded expectations.

Education

Some College (No Degree) - Computer Programming

Southeast Community College
Lincoln, NE

High School Diploma -

North Platte High School
North Platte, NE
01.2001

Skills

  • Branch operations management
  • Customer service
  • Customer relationships
  • Excellent time management skills
  • Excellent work ethic
  • Attention to detail
  • Verbal/written communication
  • Team player
  • Goals and performance
  • Information security
  • Security and safety protocols
  • Multi-tasking

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Supervised team of 18 staff members.

Certification

  • Forklift Operator/Trainer License
  • Open Water SCUBA Certification #0207632996

Interests

  • Photography
  • Creating digital artwork using software like Photoshop, Illustrator, or Procreate
  • Building and painting scale models
  • Woodworking
  • DIY and Home Improvement
  • Auto Repair/Restoration
  • 3D Printing
  • Coding and Programming

Timeline

Branch Manager

Rochester Armored Car
01.2013 - 01.2021

Photographer

JCP Portraits
01.2012 - 01.2013

Video Team Lead/Photographer

SRI International
01.2008 - 01.2014

Some College (No Degree) - Computer Programming

Southeast Community College

High School Diploma -

North Platte High School

Awards

Certificate of Appreciation from the Washington National Army Natl. Guard, Certificate of Appreciation from the Puerto Rico Army National Guard, Presidential Achievement Award (SRI International), Certificate of Appreciation from the Michigan Army National Guard, Lester C. Peterson Young Firefighter Award, Certificate of Promotion in the U.S. Navy, Certificate of Promotion in the U.S. Navy

Summary of Qualifications

  • Able to learn procedures quickly.
  • Dedicated to performing tasks assigned.
  • High level of technical skill.
  • Able to perform in high-stress situations.
  • Meets deadlines.

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Mathew J. Thompson