Summary
Overview
Work History
Education
Skills
Timeline
Generic

Matthew Bunch

Auburn

Summary

Dynamic and results-driven professional with a strong background in customer service and teamwork, recognized at Casey's General for enhancing customer satisfaction through effective complaint resolution. Proven ability to operate machinery safely and efficiently, demonstrating attention to detail and problem-solving skills while training new team members and optimizing workflows.

Experienced with teamwork, contributing to seamless daily operations and collective success. Utilizes strong communication skills to enhance team efficiency and resolve issues promptly. Track record of reliability and adaptability, ensuring consistent support and positive outcomes.

Professional team-oriented worker with consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.

Overview

8
8
years of professional experience

Work History

Team Member

Casey's General
06.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.

Machine Operator

JTV
01.2021 - 03.2021
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.
  • Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Demonstrated adaptability by quickly learning how to operate new machinery and implementing newly introduced processes within the production environment.
  • Operated various types of machinery, contributing to the successful completion of diverse projects.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.

High Lift Operator

Corteva Agriscience
04.2020 - 01.2021
  • Continuously improved operational skills through active participation in relevant training programs and workshops focused on safe, efficient high lift usage.
  • Achieved faster order fulfillment by expertly retrieving products from storage areas using high lift devices.
  • Aided supervisors in monitoring inventory levels, accurately updating records after each task performed using high lifts.
  • Increased workplace safety by conducting thorough inspections and maintenance of high lift equipment.
  • Reduced loading times with precise cargo placement using high lift machinery.
  • Supported cross-training initiatives, providing guidance and instruction on proper high lift operation techniques to new hires.
  • Assisted in meeting delivery deadlines by swiftly transporting materials using high lift equipment.
  • Collaborated with team members to ensure efficient workflows while operating high lift machinery for various tasks.
  • Upheld company safety standards, adhering to protocols while performing daily tasks with high lift machinery.
  • Optimized warehouse space utilization with careful stacking and arrangement of goods via high lift machines.
  • Enabled smooth production processes, supplying assembly lines with necessary materials utilizing high lift machines.

Apprentice Electrician

Lewis Electric
06.2018 - 06.2019
  • Pulled wire through conduits and through holes in walls and floors.
  • Organized materials and tools in to maintain clean and neat work areas.
  • Kept tools and materials organized, contributing to a clean and safe work area for all team members throughout each project''s duration.
  • Followed all safety procedures and guidelines to promote safety while working on electrical systems.
  • Acquired valuable hands-on experience with various types of wiring systems by assisting experienced electricians in diverse installation projects.
  • Understood and used proper tools and equipment to install and maintain electrical systems.
  • Assisted in the successful completion of various commercial and residential projects by providing reliable support to journeyman electricians.
  • Connected wires to circuit breakers, transformers and other components to create working electrical systems.
  • Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
  • Installed conduit systems effectively for better wire protection, contributing to overall system longevity and reliability.
  • Checked and performed electrical wiring through conduits and holes in walls and floors.

Forklift Operator

Americold Storage
12.2017 - 06.2018
  • Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
  • Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
  • Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.

Education

High School Diploma -

Le Mars Community High School
Le Mars, IA
05-2015

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Attention to detail
  • Collaboration and teamwork
  • Following instructions
  • Cleaning
  • Workplace safety
  • Computer skills
  • Heavy lifting
  • Product knowledge
  • Training and mentoring
  • Complaint resolution
  • Relationship building

Timeline

Team Member

Casey's General
06.2023 - Current

Machine Operator

JTV
01.2021 - 03.2021

High Lift Operator

Corteva Agriscience
04.2020 - 01.2021

Apprentice Electrician

Lewis Electric
06.2018 - 06.2019

Forklift Operator

Americold Storage
12.2017 - 06.2018

High School Diploma -

Le Mars Community High School

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Matthew Bunch