McKenna West
Lincoln
Summary
Dynamic and customer-focused professional with experience at Red Robin, adept at multitasking and maintaining high-quality service during peak hours. Excelled in team collaboration and customer interaction, enhancing satisfaction and efficiency. Skilled in organizing and fast learning, demonstrated by effectively training new employees and managing financial transactions.
Knowledgeable worker with solid background in restaurant operations. Proven ability to support team goals, maintain high standards of service, and contribute to positive dining experience. Demonstrated skills in customer service and teamwork.
Overview
3
3
years of professional experience
Work History
Restaurant Team Member
Red Robin
04.2023 - Current
- Displayed excellent teamwork skills while working alongside team members in a fast-paced environment.
- Demonstrated exceptional multitasking abilities by managing multiple tasks simultaneously during peak hours without sacrificing quality of service or attention to detail.
- Trained new employees by demonstrating tasks and coaching during daily activities.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Sales Associate
Walmart
12.2021 - 08.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
High School Diploma -
North Star Highschool
Lincoln, NE05-2024
Skills
- Strong teamwork
- Customer interaction
- Cleaning and sanitizing
- Taking orders
- Multi-tasking
- Fast Learner
- Strong Communication Skills
- Organizing
Accomplishments
- Acquired National Juniors Honors Society Award in Middle School.
- Granted Dare to Dream Scholarship
Timeline
Restaurant Team Member
Red Robin
04.2023 - Current
Sales Associate
Walmart
12.2021 - 08.2022
High School Diploma -
North Star Highschool
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