Meghann Pursley

• Manage classroom behavior to create a positive learning environment.
• Provide individualized support to students requiring additional assistance.
• Assist students in mastering subject material and preparing for tests.
• Collaborate with faculty to support student engagement and achievement.
• Contribute to positive school culture by participating in extracurricular activities and events such as coaching volleyball.
• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.

• Conducted thorough needs assessments to identify appropriate coverage options for over 200 Property and Casualty, Multiple Peril Crop Insurance and LRP clients.
• Built strong client relationships through personalized insurance solutions and effective communication.
• Prepared and and reviewed insurance applications, renewals, acreage reports, and claims to verify regulation compliance.
• Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
• Built professional relationships with company representatives and adjusters from various P&C companies, RCIS and NAU.
• Facilitated smooth transitions between carriers when needed, minimizing disruptions to client coverage while maintaining positive relationships with both parties.
• Calculated premiums and established payment methods for sales. collecting premiums and setting up EFTs.
• Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when needed.
• Maintained accurate records of all transactions, ensuring compliance with company policies and regulatory requirements streamlining policy and claim processes using the Agro and Semcat systems.
• Assisted clients and adjusters in navigating complex claims process, ensuring fair and timely resolutions were given.
• Cross-sold products to existing clients.
• Worked closely with other team members to boost sales and achieve sales goals.
• Expanded client base by actively prospecting for new business opportunities and generating referrals.
• Consistently exceeded monthly sales quotas by effectively presenting product offerings to both current and potential customers.
• Maintained high level of industry knowledge through continuous professional development, ensuring advice was always accurate and relevant.
• Managed scheduling and logistics for meetings.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns in person, via phone calls or email correspondence.
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
• Organized spaces, materials and catering support for internal and client-focused meetings.

• Analyzed client portfolios to recommend appropriate coverage adjustments based on changing circumstances.
• Conducted thorough policy reviews with existing clients, identifying gaps in coverage and offering additional protection options when necessary.
• Developed comprehensive insurance policies tailored to client needs and risk assessments.
• Responded to customer calls swiftly to resolve issues and answer questions.
• Utilized CRM software to manage client relationships.
• Designed presentations and marketing materials to promote insurance products.

• Streamlined administrative tasks, improving overall office efficiency and productivity by taking calls and assisting approximately 50 customers daily.
• Developed customized insurance policies to meet client needs and enhance customer satisfaction.
• Improved client retention rates with exceptional service and timely follow-up on policy inquiries and adjustments.
• Took ownership of customer issues and followed through to resolution.
• Developed detailed plans based on broad guidance and direction.
• Cross-sold insurance products to existing clients.

Same as previous description at same location.