Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic

Melissa Phillips

Gretna

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Peri OP Lead Buyer

Cardinal Health
05.2018 - Current
  • Negotiated contracts with suppliers to optimize cost and ensure quality standards.
  • Improved supplier relationships by consistently meeting deadlines and maintaining clear communication.
  • Developed detailed reports on procurement activities for senior management review, enabling informed decision-making and strategic planning.
  • Implemented efficient purchasing processes, reducing lead times and increasing order accuracy.
  • Managed a team of buyers, providing guidance and support to ensure optimal performance and professional growth.
  • Built long-term supplier relationships with vendors to establish quality and competitive pricing.
  • Researched and identified new suppliers and vendors.
  • Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
  • Collaborated with sales team to identify and fulfill customer needs.
  • Placed orders for merchandise consistent with quality, quantity and other specification requirements.
  • Managed and maintained purchase orders and invoices.
  • Developed strategic sourcing strategies to enhance procurement efficiency and reduce lead times.
  • Trained and mentored junior buyers, promoting best practices in supplier negotiation and contract management.

Full-Time Healthcare Technician I

State of Colorado Dept of Humane Services
05.2017 - 03.2018
  • Ensure daily care of Behavioral Clients in Group Home, Assist with dressing, cooking, taking client's to work or on personal outing. Teach domestic skills such as cooking, cleaning, budgeting money, shopping at the store for personal items, lend emotional support to client when needed with.
  • Delivered patient care by monitoring vital signs and reporting changes to healthcare team.
  • Assisted in implementing treatment plans, ensuring adherence to safety protocols and procedures.
  • Conducted routine assessments and maintained accurate documentation of patient health records.

Full-Time CNA Surgical

St. Francis Medical Center
04.2016 - 09.2017
  • Assisted nursing staff with medical procedures, maintaining high standards of hygiene and protocol adherence.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Provided compassionate care to patients, ensuring comfort and safety during daily activities.
  • Monitored vital signs and reported changes to healthcare team for timely intervention.
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.

Full-Time CNA

Liberty Heights Skilled Nursing
04.2015 - 03.2016
  • Provided compassionate care to residents, ensuring comfort and safety in daily activities.
  • Assisted nursing staff with patient assessments, contributing to tailored care plans.
  • Monitored vital signs and reported changes, maintaining accurate health records.
  • Trained and mentored new CNAs, fostering a supportive team environment and skill development.
  • Developed strong relationships with residents and families, improving overall satisfaction with care services.
  • Streamlined documentation processes, enhancing efficiency in patient record management systems.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.

Customer Service Report

Natural Grocers
05.2014 - 12.2015
  • Self-motivated, with a strong sense of personal responsibility.
  • Paid attention to detail while completing assignments.
  • Organized and detail-oriented with a strong work ethic.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Technician

Discover Goodwill
08.2013 - 12.2013
  • Processed LEAP Energy Applications, Data Entry, 10 key touch, Answered Customer Service Calls

Cashier/Facility Manager

Standard Parking
02.1997 - 01.2013
  • Maintained the parking facilities and grounds, directed staff and overseeing the upkeep of equipment and supplies, Made sure the buildings and grounds were maintained, which entails daily and weekly cleaning schedules as well as determining and scheduling repairs, renovation projects, waste reduction improvements and safety inspections, managed five employees. Worked on the budget and negotiated with outside vendors for supplies, repairs and other measures.
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Provided exceptional customer service, addressing inquiries and resolving issues promptly.
  • Maintained organized cash drawers, ensuring accurate cash handling throughout shifts.
  • Trained new cashiers on operational procedures and best practices for efficiency.
  • Assisted in managing peak hours by optimizing staffing schedules and resources.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

Bachelor's - Health Care Administration

CollegeAmerica
Colorado Springs, CO
06.2025

CNA License - Certified Nursing Assistant

Clarkson College
Omaha, NE
11.2018

Skills

  • Excel
  • Microsoft Office
  • Purchasing
  • Customer Service (20 year)
  • Verbal and written communication
  • Sales experience
  • Pricing negotiations
  • Recordkeeping skills
  • Purchasing strategy
  • Supplier relationship management
  • Supply chain optimization
  • Multi-tasking strength

Accomplishments

  • Supervised team of 4 professionals.
  • Trained and mentored several employees.

Certification

  • CNA November 2018 to November 2020 NA # 135847
  • CPR

Additional Information

  • PROFESSIONAL SKILLS
  • Microsoft Office, Excel
  • Microsoft Power Point, Note
  • Scheduling
  • 10 Key By Touch
  • Office Management
  • Network Administration
  • CNA Certified & BLS
  • 15 years Customer Service
  • Data Entry
  • Multi Phone Lines
  • Accounting
  • Finance Management

Languages

English

Timeline

Peri OP Lead Buyer

Cardinal Health
05.2018 - Current

Full-Time Healthcare Technician I

State of Colorado Dept of Humane Services
05.2017 - 03.2018

Full-Time CNA Surgical

St. Francis Medical Center
04.2016 - 09.2017

Full-Time CNA

Liberty Heights Skilled Nursing
04.2015 - 03.2016

Customer Service Report

Natural Grocers
05.2014 - 12.2015

Technician

Discover Goodwill
08.2013 - 12.2013

Cashier/Facility Manager

Standard Parking
02.1997 - 01.2013

CNA License - Certified Nursing Assistant

Clarkson College

Bachelor's - Health Care Administration

CollegeAmerica

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Melissa Phillips