MESHIEL OTOOLE
Lincoln
Summary
District Manager with demonstrated experience managing company assets and developing people for future growth. Strategic planner talented in seeing multiple options for improvement, operational streamlining and potential growth.
Overview
16
16
years of professional experience
Work History
District Manager
Healthcare Services Group
05.2020 - Current
- Created a culture of continuous improvement by encouraging feedback from employees and addressing concerns promptly.
- Developed strategic plans for the district to achieve short-term and long-term goals.
- Improved district operations efficiency by streamlining processes and implementing best practices.
- Contributed to talent acquisition efforts by participating in recruitment strategies and candidate selection processes.
- Enhanced employee productivity by providing training, guidance, and performance evaluations.
- Ensured adherence to company policies, industry regulations, and legal requirements within the district.
- Evaluated existing policies and procedures to identify areas for improvement, resulting in increased operational effectiveness.
- Devised and executed training plans for new and existing staff to support competency and compliance.
- Managed payroll processing for all employees, ensuring timely and accurate payment distribution.
District Manager
Fourteen Foods-Dairy Queen
05.2015 - 05.2020
- Mentored new managers, providing guidance on best practices for their roles and responsibilities within the company structure.
- Facilitated cross-training initiatives among team members to improve skillsets, enhance job satisfaction, and increase overall productivity across all locations.
- Boosted sales by analyzing market trends and adjusting marketing strategies accordingly.
- Increased employee engagement levels by implementing reward systems that recognized exceptional service delivery from team members.
- Reduced employee turnover through effective recruitment and retention strategies.
- Implemented data-driven decision-making processes to optimize restaurant performance, leading to higher profitability.
- Increased overall customer satisfaction by implementing innovative training programs for restaurant staff.
- Managed budgets effectively, achieving cost savings without compromising service levels or product quality in any location under my supervision.
- Coordinated successful grand openings for new restaurants in the district, ensuring smooth operations from day one while generating positive publicity in local markets.
- Streamlined operations for increased efficiency by conducting regular audits of restaurant processes and procedures.
General Manager
Fourteen Foods-Dairy Queen
05.2013 - 04.2015
- Recruiting, hiring and training all restaurant staff, including servers and hosts
- Scheduling employees to ensure shifts have proper coverage
- Streamlining the restaurant processes to improve the guest experience
- Monitoring restaurant finances, including sales and expenses
- Enforcing food handling regulations and other guidelines to increase guest safety
- Promoting the restaurant and finding ways to bring in more customers
- Handling customer complaints
- Completing necessary paperwork, such as sales, inventory and staff attendance reports
General Manager
Fourteen Foods
03.2009 - 05.2012
- Recruiting, hiring and training all restaurant staff, including servers and hosts
- Scheduling employees to ensure shifts have proper coverage
- Streamlining the restaurant processes to improve the guest experience
- Monitoring restaurant finances, including sales and expenses
- Enforcing food handling regulations and other guidelines to increase guest safety
- Promoting the restaurant and finding ways to bring in more customers
- Handling customer complaints
- Completing necessary paperwork, such as sales, inventory and staff attendance reports
Education
High school or equivalent -
Northeast High School
Lincoln, NEOther - General Studies
Southeast Community College
Lincoln, NESkills
- Leadership skills
- Recruiting and hiring
- Strategic planning
- Customer service
- Operations management
- Financial management
- Employee scheduling
- Operations improvements
- Contract management
- Budgeting skills
- District expansion
Locations
- Lincoln, NE
- Nebraska
- Iowa
Timeline
District Manager
Healthcare Services Group
05.2020 - Current
District Manager
Fourteen Foods-Dairy Queen
05.2015 - 05.2020
General Manager
Fourteen Foods-Dairy Queen
05.2013 - 04.2015
General Manager
Fourteen Foods
03.2009 - 05.2012
Other - General Studies
Southeast Community College
High school or equivalent -
Northeast High School
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