Summary
Overview
Work History
Education
Skills
Timeline
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Michael Crane

Omaha

Summary

Driven and resourceful professional with a diverse background in sales, customer service, and operations. Experienced in fast-paced environments, from managing gym memberships to leading retail sales. Naturally adept at connecting with people, solving problems, and adapting to new challenges. Passionate about growth and constantly seeking opportunities to refine skills, expand knowledge, and take on new responsibilities. Thrives in roles that require both strategic thinking and hands-on execution.

Overview

7
7
years of professional experience

Work History

Front Desk

Five Points Fitness
08.2024 - 06.2025
  • Greet members upon entry
  • Sell, manage and renew new and existing gym memberships
  • Troubleshoot issues with gym property and equipment
  • Operation of POS and client databases

Sales Lead

VitaminShoppe
09.2024 - 03.2025
  • Led daily store operations, including opening/closing procedures, inventory management, and ensuring sales targets were met
  • Provided expert product knowledge on vitamins, supplements, and wellness items, guiding customers to make informed purchases
  • Implemented merchandising strategies, optimizing product placement to drive sales and enhance the shopping experience

Team Member/Barista

Peet's Coffee
11.2023 - 05.2024
  • Prepared and served coffee and tea beverages
  • Provided exceptional customer service
  • Maintained a clean and organized work environment
  • Trained new team members

Ranch Hand

Heartland Elk Guest Ranch
06.2023 - 08.2023
  • Assisted with daily ranch operations including agricultural
  • Guided guests on ranch tours and activities
  • Maintained and repaired ranch equipment and facilities
  • Ensured general hospitality of guests

Restaurant Staff

Lapperts Fish and Chips Restaurant
02.2021 - 12.2022
  • Took orders and served food and beverages to customers
  • Ensured a clean and sanitary dining environment
  • Handled cash and credit transactions
  • Assisted in food preparation and kitchen operations

Yard Boy

Boyd Jones Construction
05.2018 - 08.2019
  • Assisted with various company yard tasks, including organizing and maintaining equipment
  • Provided support to construction workers and ensured a safe working environment
  • Performed general labor duties
  • Transported materials and tools to and from work areas

Education

High School Diploma -

Redwood High School
Larkspur, CA
01.2023

Skills

  • Sales & Membership Management – Proven ability to sell, manage, and renew memberships while fostering strong client relationships
  • Customer Engagement & Retention – Skilled in creating positive experiences that drive customer loyalty and repeat business
  • Operational Efficiency – Experienced in handling POS systems, client databases, and inventory management for seamless business operations
  • Problem-Solving & Adaptability – Adept at troubleshooting equipment issues, optimizing workflows, and finding solutions under pressure
  • Team Collaboration & Leadership – Strong ability to integrate into teams, support coworkers, and train new hires effectively
  • Product & Service Knowledge – Well-versed in explaining and promoting various products and services to maximize sales and customer satisfaction
  • Adaptable and Coachable: Proven ability to receive feedback, adapt to new strategies, and implement changes effectively, ensuring continuous growth and improvement in performance

Timeline

Sales Lead

VitaminShoppe
09.2024 - 03.2025

Front Desk

Five Points Fitness
08.2024 - 06.2025

Team Member/Barista

Peet's Coffee
11.2023 - 05.2024

Ranch Hand

Heartland Elk Guest Ranch
06.2023 - 08.2023

Restaurant Staff

Lapperts Fish and Chips Restaurant
02.2021 - 12.2022

Yard Boy

Boyd Jones Construction
05.2018 - 08.2019

High School Diploma -

Redwood High School

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Michael Crane