Michael S Patterson
Omaha
Summary
Dynamic maintenance supervisor with a strong track record of enhancing operational efficiency across multiple locations. Expertise in coordinating preventive maintenance, ensuring compliance with safety regulations, and fostering effective communication between teams to optimize service quality and customer satisfaction.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Director of EVS
Hillcrest Healthcare
Omaha
01.2026 - 07.2026
- Managed daily operations of environmental services department at healthcare facility.
- Supervised staff to ensure compliance with sanitation and safety standards.
- Oversaw inventory management of cleaning supplies and equipment procurement.
- Fostered a culture of teamwork and effective communication among staff members.
- Implemented corrective action plans when necessary to bring operations into compliance with applicable regulations.
- Reviewed completed work to verify consistency, quality, and conformance.
- Delegated work to staff, setting priorities and goals.
- Supervised daily maintenance operations across multiple buildings and facilities.
- Coordinated repair schedules to ensure minimal disruption to building occupants.
- Managed a team of maintenance staff, providing guidance and training on best practices.
- Inspected properties regularly to identify maintenance needs and prioritize tasks.
- Coordinated with other departments to address facility maintenance needs.
- Collaborated with contractors for specialized repairs and renovations on-site.
- Maintained inventory of tools and supplies, ensuring readiness for maintenance tasks.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Responded quickly to tenant complaints regarding building issues or maintenance needs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Testing fire alarms periodically according to safety regulations and replacing batteries as needed.
Regional maintenance supervisor
StoneCreek
Omaha
08.2025 - 01.2026
- Supervised a team of 25+ maintenance technicians in the region.
- Managed maintenance teams across multiple locations to ensure operational efficiency.
- Coordinated preventive maintenance schedules for all facilities and equipment.
- Oversaw compliance with safety regulations and maintenance standards in all operations.
- Developed training programs for staff on maintenance best practices and safety protocols.
- Implemented process improvements to enhance overall maintenance operations and workflows.
- Conducted regular inspections to identify maintenance needs and address issues promptly.
- Facilitated communication between management and maintenance teams to align goals effectively.
- Coordinated efforts between departments to ensure proper scheduling of maintenance activities.
- Managed vendor contracts for outsourced labor or materials needed for repairs or upgrades.
- Collaborated with vendors for procurement of tools, materials, and services needed.
- Trained new staff members on job duties related to facility maintenance.
- Provided technical support to staff on troubleshooting mechanical and electrical systems malfunctions.
- Organized meetings with department heads regularly to discuss upcoming projects or concerns.
- Investigated customer complaints related to maintenance issues in the region.
Maintenance manager
Monarch investment in management company
Omaha
03.2023 - 08.2025
- Supervised maintenance team to ensure operational efficiency and safety standards.
- Supervised daily maintenance operations for multi-family residential properties.
- Coordinated repairs and upkeep of HVAC, plumbing, and electrical systems.
- Conducted regular inspections to identify issues and prioritize maintenance tasks.
- Inspected buildings, grounds and equipment regularly for safety hazards or breakdowns.
- Trained and mentored maintenance technicians on best practices and procedures.
- Managed vendor relationships for procurement of materials and services required.
- Managed inventory of tools, supplies, and equipment for maintenance tasks.
- Responded promptly to tenant maintenance requests and emergencies.
- Implemented preventative maintenance programs to extend property life.
- Developed preventative maintenance schedules for all equipment and systems in the apartments.
- Ensured compliance with building codes, health regulations, safety standards, lease agreements, and other applicable laws.
- Performed routine maintenance and repairs on various apartment systems, such as plumbing, electrical, heating and cooling, security, and appliances.
- Assisted with emergency situations that arise during business hours or after-hours.
- Assisted property managers with preparing budgets related to the apartments' maintenance needs.
- Conducted regular inspections of all common areas to ensure safety standards are met.
- Conducted regular meetings with staff members to discuss progress on current projects or any changes in policies or procedures related to apartment maintenance.
- Resolved tenant complaints regarding apartment repairs or services provided by the maintenance department.
- Reviewed invoices from contractors or vendors to verify accuracy before payment is made.
- Acquired parts and supplies to support timely completion of maintenance tasks.
Construction Subcontractor
Self-employeed
Omaha
05.2021 - 03.2023
- Installed HVAC systems in residential and commercial buildings following safety standards.
- Performed routine maintenance on heating and cooling units to ensure efficiency.
- Utilized hand tools and power tools for the installation of ductwork and HVAC components.
- Conducted system inspections to identify potential issues before they escalated into failures.
- Replaced worn or damaged plumbing fixtures such as sinks, toilets, tubs, showers, and garbage disposals.
- Tested plumbing systems to locate leaks, malfunctions and repair needs.
- Located and repaired leaks in water supply lines.
- Installed and repaired water supply lines, waste disposal systems, and related appliances.
- Installed fixtures such as lighting fixtures, door hardware, windows, doors.
- Consulted customers to explain suggested repairs and gain approval before beginning work.
- Prepared surfaces by cleaning, sanding, and priming for painting applications.
- Applied paint, stains, and finishes using brushes, rollers, and sprayers.
- Applied paint with brushes, rollers, spray guns, or other equipment.
- Painted walls and other surfaces using traditional and sprayer methods and worked efficiently to complete jobs within required timeframes.
- Used power and hand tools safely and effectively.
- Used ladders and scaffolds to reach high walls and ceilings.
- Maintained clean job sites, ensuring safety and organization after project completion.
- Repaired drywall damage caused by water leaks or other issues.
- Coordinated procurement of essential building materials to ensure project efficiency. and scheduled deliveries in a timely manner.
- Replaced worn out elements like countertops, cabinets or tile floors.
- Guided customers in selecting fixtures and materials for projects.
Maintenance supervisor/Property Oversight Manager
Reimer Properties Urban Waters Omaha NE
Omaha
04.2020 - 05.2021
- Coordinated repairs and maintenance for residential properties.
- Scheduled routine maintenance to enhance property conditions.
- Developed maintenance plans to streamline workflow processes.
- Reviewed work orders, allocated resources, assigned tasks, and established priorities for completion of jobs.
- Managed vendor relationships for outsourced services and supplies.
- Inspected facilities to determine problems and schedule necessary maintenance.
- Scheduled and coordinated preventative maintenance activities to ensure equipment reliability.
- Scheduled repair and maintenance of machines, tools and equipment to support continuous production operations.
- Inspected alarm systems and monitors to comply with fire, carbon monoxide and other safety levels.
- Worked closely with vendors and suppliers to purchase spare parts at competitive prices.
- Prepared and monitored budget to keep maintenance department financially sound.
Lead Tech Apartment maintenance
Vann Realty Company Omaha NE
Omaha
11.2018 - 06.2020
- Inspected and repaired plumbing, electrical, and HVAC systems to maintain functionality and safety standards.
- Executed basic repairs on roofing, siding, drywall, painting, and furniture to ensure tenant satisfaction and property upkeep.
- Did repairs on drywall, paint, plumbing, furniture, electrical work HVAC repair and replacement service
- Performed general upkeep of property,major maintenance, received and carried out work orders
- Updated units during turnover periods.
- Performed repairs on drywall, plumbing, and electrical systems to maintain property standards.
Supervisor Apartment Maintenance
The Lund Company Omaha, NE
Omaha
01.2017 - 01.2018
- Did repairs on drywall, paint, plumbing, electrical HVAC
- Performed general upkeep of 4 properties and major maintenance of one property supply ordering/inventory
- Prepared vacant apartments
- Received and carried out work orders, snow removal.
- Maintained outdoor areas through regular groundskeeping services to enhance property aesthetics.
Lead Tech Apartment Maintenance
Pointe Management Omaha, NE
Omaha
01.2015 - 01.2017
- Performed general upkeep of 2 properties 550 units and major maintenance of one received and carried out work orders, snow removal
- Performed basic repairs, including roofing, siding, drywall repair, painting, and furniture upkeep and repairs.
- Provided groundskeeping services such as lawn care, snow removal, and gutter cleaning.
- Inspected and repaired plumbing systems and basic electrical and HVAC units and systems.
- Apartment preps, inspections property supply ordering/ inventory Prepared vacant apartments for incoming tenants.
- Did minor repairs on drywall, paint, plumbing, furniture, and basic electrical work HVAC repair service
Building and Facility Maintenance
Skyline Retirement Community Omaha, NE
Omaha
01.2013 - 01.2015
- Inspected and repaired plumbing systems and HVAC units to ensure reliable operation and safety.
- Performed general cleaning duties of buildings or properties. Executed repairs on HVAC systems to ensure optimal performance. Prepared vacant apartments for incoming tenants.
- Order parts, supplies, or equipment from catalogs or suppliers. Paint or repair roofs, windows, doors, floors, woodwork, plaster, drywall, or other parts of building structures.
- Performed minor repairs on drywall, paint, plumbing, furniture, and basic electrical work to enhance functionality and appearance of facility areas.
- Performed basic repairs, including roofing, siding, drywall repair, painting, and furniture upkeep and repairs.
- Executed work orders for snow removal and gutter cleaning. Provided groundskeeping services, such as landscaping or snow removal.
- Provided groundskeeping services such as lawn care, snow removal, and gutter cleaning.
- Operate cutting torches or cut or join metal parts.
Apartment Maintenance
Dodge Management Company Omaha, NE
Omaha
01.2011 - 01.2013
- Performed general upkeep of three properties and major maintenance of one property supply ordering/inventory
- Prepared vacant apartments for incoming tenants.
- Did minor repairs on drywall, paint, plumbing, furniture, and basic electrical work HVAC repair service
- Received and carried out work orders, snow removal, and gutter cleaning. Provided groundskeeping services, such as landscaping or snow removal.
- Repaired plumbing, electrical, and HVAC systems to ensure tenant comfort.
- Contributed to unit renovations, enhancing tenant satisfaction through efficient painting, flooring, and fixture installation.
- Responded promptly to maintenance requests, improving resident satisfaction and maintaining property standards.
- Repaired broken windows, doors, walls, and other fixtures in an efficient manner.
- Performed routine maintenance and repairs on apartment buildings, such as painting, plumbing, electrical work, carpentry, and HVAC systems.
- Assisted with the installation of locks and security systems in the apartments.
- Replaced appliances in apartments for tenants and landlords.
Education
High School Equivalency Diploma -
Keshequa Central School
Nunda, NY01-2000
Skills
- Preventive maintenance
- Property management
- Team leadership
- Problem solving
- Conflict resolution
- Staff training
- Time management
- Plumbing systems
- Electrical systems
- Equipment troubleshooting
- HVAC systems
- Mechanical aptitude
- Work order management
- Inventory management
- Apartment maintenance
- Vendor relationship management
- Maintenance planning
Certification
- Certification Title: EPA Type 2
- Issuing Organization: State of Nebraska
- Completion Date: State of Nebraska
- Certification Title: Pool cert CPO
Timeline
Director of EVS
Hillcrest Healthcare
01.2026 - 07.2026
Regional maintenance supervisor
StoneCreek
08.2025 - 01.2026
Maintenance manager
Monarch investment in management company
03.2023 - 08.2025
Construction Subcontractor
Self-employeed
05.2021 - 03.2023
Maintenance supervisor/Property Oversight Manager
Reimer Properties Urban Waters Omaha NE
04.2020 - 05.2021
Lead Tech Apartment maintenance
Vann Realty Company Omaha NE
11.2018 - 06.2020
Supervisor Apartment Maintenance
The Lund Company Omaha, NE
01.2017 - 01.2018
Lead Tech Apartment Maintenance
Pointe Management Omaha, NE
01.2015 - 01.2017
Building and Facility Maintenance
Skyline Retirement Community Omaha, NE
01.2013 - 01.2015
Apartment Maintenance
Dodge Management Company Omaha, NE
01.2011 - 01.2013
High School Equivalency Diploma -
Keshequa Central School