Michael Stearle
Ewing
Summary
Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.
Overview
6
6
years of professional experience
Work History
Shift Leader
Dunkin' Donuts Franchising
Pennington
05.2023 - Current
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
- Maintained an organized work environment by delegating tasks to staff as needed.
Coffee Barista
Dunkin' Donuts Franchising
Ewing
05.2019 - 05.2025
- Implemented feedback from customers to improve service quality and menu offerings.
- Protected customers by regularly cleaning and sanitizing work areas and equipment.
- Greeted guests with pleasant smile and superior customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Education
Ewing High School
Ewing NJ06-2021
Bachelor of Arts - History And General Studies
Stockton University
Absecon, NJSkills
- Customer service
- Cash handling
- Task delegation
- Time management
- Conflict resolution
- Employee training
- Professional appearance
- Assigning work
Timeline
Shift Leader
Dunkin' Donuts Franchising
05.2023 - Current
Coffee Barista
Dunkin' Donuts Franchising
05.2019 - 05.2025
Ewing High School
Bachelor of Arts - History And General Studies
Stockton University
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