Summary
Overview
Work History
Education
Skills
Timeline
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Michaela Zellers

Omaha

Summary

Motivated professional successful with multitasking in fast-paced environments. Bringing skills to support team and customer needs with fast, high-quality dining assistance. Proficient in keeping tables clear, floors clean and supplies stocked. Good relationship-building and time-management abilities.

Overview

20
20
years of professional experience
1990
1990
years of post-secondary education

Work History

Beverage Server/Bartender

Horseshoe Casino
Council Bluffs
09.2005 - Current
  • Served beverages promptly and accurately to enhance guest satisfaction.
  • Upsold specialty drinks and promotions to maximize customer engagement.
  • Assisted in training new servers on beverage preparation and service standards.
  • Greeted customers and provided friendly service.
  • Maintained cleanliness of bar area, including countertops, shelves, glasses, utensils and equipment.
  • Checked identification cards before serving alcoholic beverages to patrons under legal drinking age.

Education

GED
Omaha, NE

Skills

  • Beverage preparation
  • Cash handling
  • Alcohol compliance
  • Upselling techniques

Timeline

Beverage Server/Bartender

Horseshoe Casino
09.2005 - Current

GED

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Michaela Zellers