Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Potter

Peru

Summary

Dynamic professional with a strong background in customer service at KJ Whitehorse, excelling in client relations and enhancing guest satisfaction. Proven ability to implement effective behavioral management strategies as a Paraprofessional, fostering a positive learning environment. Skilled in assembly processes at Honeywell, ensuring product reliability through meticulous quality control.

Overview

32
32
years of professional experience

Work History

Customer Service

KJ Whitehorse
Peru, NE
06.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.

Paraprofessional

Nebraska City Public Schools
Nebraska City, NE
08.2022 - 05.2023
  • Supported classroom activities by assisting teachers with lesson plans and instructional materials.
  • Facilitated small group instruction to enhance student understanding and engagement.
  • Monitored student progress, providing feedback and support to improve academic performance.
  • Implemented behavioral management strategies to promote a positive learning environment.

Associate Assembler

Honeywell
Nebraska City, NE
08.1994 - 06.2022
  • Assembled components following strict quality control standards to ensure product reliability.
  • Utilized hand and power tools to complete assembly tasks efficiently and accurately.
  • Collaborated with team members to optimize assembly line processes and reduce downtime.
  • Conducted inspections of finished products, identifying defects and implementing corrective actions.

Education

Secretarial Word Processing

Lincoln School of Commerce
Lincoln, NE
05.1992

High School Diploma -

Nebraska City High School
Nebraska City, NE
05.1991

Skills

  • Client relations and customer service
  • Customer service aptitude
  • Inbound customer service
  • Excellent customer service

Timeline

Customer Service

KJ Whitehorse
06.2023 - Current

Paraprofessional

Nebraska City Public Schools
08.2022 - 05.2023

Associate Assembler

Honeywell
08.1994 - 06.2022

Secretarial Word Processing

Lincoln School of Commerce

High School Diploma -

Nebraska City High School
Michelle Potter