Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Potter

Peru

Summary

Dynamic professional with a strong background in customer service at KJ Whitehorse, excelling in client relations and enhancing guest satisfaction. Proven ability to implement effective behavioral management strategies as a Paraprofessional, fostering a positive learning environment. Skilled in assembly processes at Honeywell, ensuring product reliability through meticulous quality control.

Overview

32
32
years of professional experience

Work History

Customer Service

KJ Whitehorse
06.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Delivered exceptional customer service, enhancing guest satisfaction and loyalty.

Paraprofessional

Nebraska City Public Schools
08.2022 - 05.2023
  • Supported classroom activities by assisting teachers with lesson plans and instructional materials.
  • Facilitated small group instruction to enhance student understanding and engagement.
  • Monitored student progress, providing feedback and support to improve academic performance.
  • Implemented behavioral management strategies to promote a positive learning environment.

Associate Assembler

Honeywell
08.1994 - 06.2022
  • Assembled components following strict quality control standards to ensure product reliability.
  • Utilized hand and power tools to complete assembly tasks efficiently and accurately.
  • Collaborated with team members to optimize assembly line processes and reduce downtime.
  • Conducted inspections of finished products, identifying defects and implementing corrective actions.

Education

Secretarial Word Processing

Lincoln School of Commerce
Lincoln, NE
05.1992

High School Diploma -

Nebraska City High School
Nebraska City, NE
05.1991

Skills

  • Client relations and customer service
  • Customer service aptitude
  • Inbound customer service
  • Excellent customer service

Timeline

Customer Service

KJ Whitehorse
06.2023 - Current

Paraprofessional

Nebraska City Public Schools
08.2022 - 05.2023

Associate Assembler

Honeywell
08.1994 - 06.2022

Secretarial Word Processing

Lincoln School of Commerce

High School Diploma -

Nebraska City High School
Michelle Potter