Summary
Overview
Work History
Education
Skills
References
Certification
Timeline
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Michelle Song

Michelle Song

Omaha

Summary

Dynamic Registered Nurse with extensive experience at Nebraska Methodist Hospital, excelling in patient education and interdisciplinary collaboration. Proven ability to enhance patient outcomes through critical thinking and effective problem-solving. Committed to delivering compassionate care while maintaining high standards of customer service and adherence to healthcare protocols.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Registered Nurse

The Urology Center
Omaha
03.2025 - Current
  • Assessed, planned, implemented and evaluated nursing care for assigned patients.
  • Counseled patients regarding medication side effects or lifestyle changes necessary for improved health outcomes.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.

Registered Nurse

Nebraska Methodist Hospital
Omaha
07.2021 - 03.2025
  • Administered medications and treatments per established protocols and patient care plans.
  • Monitored and assessed patient conditions, documenting changes for healthcare team review.
  • Collaborated with interdisciplinary teams to coordinate patient care and achieve optimal outcomes.
  • Educated patients and families on disease management, treatment plans, and preventive care measures.
  • Maintained accurate patient records, ensuring adherence to healthcare regulations and protocols.
  • Demonstrated professionalism and effective communication in interactions with patients and colleagues.
  • Adapted to diverse patient populations and clinical environments while prioritizing safety and care standards.
  • Delivered compassionate nursing care across various departments, enhancing overall patient experiences.

Certified Nursing Assistant

Nebraska Methodist Hospital
Omaha
05.2019 - 03.2020
  • Conducted routine checks on patient vitals, blood pressure, and heart rate.
  • Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
  • Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
  • Answered signal lights to determine resident needs.
  • Collected specimens, monitored vitals and maximized patient comfort to maintain optimal environment.

Restaurant Manager

Pitch Pizzeria
Omaha
05.2016 - 03.2020
  • Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
  • Prepared employee schedules to maintain appropriate staffing levels during peak periods.
  • Resolved and investigated complaints regarding service, food quality and accommodations.
  • Delegated work to staff, setting priorities and goals.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Provided leadership, training, and mentoring to newly hired employees to supply knowledge of various company programs.

Education

Bachelor of Science - Nursing

Nebraska Methodist College of Nursing And Allied Health
Omaha, NE

Skills

  • Interdisciplinary collaboration
  • Compassionate care
  • Patient education
  • Customer service
  • Problem solving
  • Time management
  • Critical thinking
  • Inpatient and outpatient care

References

  • Jim Andresen, Pitch Pizzeria General Manager, (402) 689-8939
  • Liz Primeau, Previous RN Manager
  • Christina Vejnovich, Colleague/8N SDN, Chris.Vejnovuch@nmhs.org, (402) 354-8744

Certification

  • BLS
  • ACLS
  • PALS
  • AGEWISE

Timeline

Registered Nurse

The Urology Center
03.2025 - Current

Registered Nurse

Nebraska Methodist Hospital
07.2021 - 03.2025

Certified Nursing Assistant

Nebraska Methodist Hospital
05.2019 - 03.2020

Restaurant Manager

Pitch Pizzeria
05.2016 - 03.2020

Bachelor of Science - Nursing

Nebraska Methodist College of Nursing And Allied Health

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Michelle Song