MOHAMED ELHAJ
Lincoln
Summary
A versatile professional with experience in multiple, different industries, complemented by strong student involvement that promotes community engagement. Background includes onboarding and employee data management with the University of Nebraska–Lincoln Custodial Department, personalized client care in home health settings, and customer-focused service roles in retail and sales. Fluent in Arabic and English. Anticipated graduation in May 2026.
Overview
6
6
years of professional experience
Work History
Human Resources Assistant
University Operations - Custodial Department
Lincoln, NE
09.2025 - Current
- Assist in processing employee onboarding paperwork and maintaining accurate records using TMA.
- Coordinate custodial hiring process from interview scheduling using Smartsheet and reference checking to preparing workstations.
- Maintain confidential employee files, ensuring data accuracy and accessibility for HR purposes.
Millworks Specialist
Home Depot
Lincoln, NE
09.2022 - 09.2023
- Designed custom millwork solutions for diverse customer projects on doors and windows with the help of Buildertrend.
- Collaborated with team to optimize product displays and enhance store aesthetics.
- Initiated home measurements for customers on doors and windows by scheduling appointments.
Recruiter/Supervisor
Communication Solutions (CSLLC)
Lincoln, NE
06.2021 - 01.2022
- Tracked and analyzed KPIs using data analytics tools to optimize team performance.
- Conducted thorough candidate pre-screenings, ensuring only the most qualified applicants were presented to hiring managers for consideration.
- Identified process improvements by refining call scripts and reducing transfer rates by 10% per sales agent.
Sales Agent/Supervisor
Signia Marketing
Lincoln, NE
04.2020 - 01.2021
- Handled escalated customer issues to maintain a positive brand reputation.
- Developed and implemented training programs for new sales agents, enhancing onboarding efficiency.
- Chaired team meetings to review project progress to ensure alignment with company goals.
Education
Bachelor of Science - Business Administration, Human Resources Management
University of Nebraska - Lincoln
Lincoln, NE05-2026
Skills
- Maintaining files
- Microsoft: Teams, Word, Excel, Powerpoint, Outlook
- Smartsheet Software
- TMA Systems
- Average Handle Time (AHT)
- Workday
- Bilingual: Arabic & English proficiency
- Onboarding, reference-checking, interview-scheduling, verbal and written communication
Affiliations
- Afrikan People’s Union, Student Member August 2022 - Present
- NAACP - UNL Chapter, Student Member August 2023 - Present
- African Student Association, Student Member & Treasurer August 2022 - Present, August 2023 - May 2024
Community Service
Center For People in Need, Community Volunteer, 2019-05, Present
Timeline
Human Resources Assistant
University Operations - Custodial Department
09.2025 - Current
Millworks Specialist
Home Depot
09.2022 - 09.2023
Recruiter/Supervisor
Communication Solutions (CSLLC)
06.2021 - 01.2022
Sales Agent/Supervisor
Signia Marketing
04.2020 - 01.2021
Bachelor of Science - Business Administration, Human Resources Management
University of Nebraska - Lincoln