Mohamed Sedky
Omaha,NE
Summary
Compassionate Patient Access Representative with expertise in patient registration and insurance verification. Renowned for relationship-building skills and a deep commitment to quality patient care, ready to support seamless healthcare operations and improve patient experiences.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Patient Access Representative
Methodist Women's Hospital
Elkhorn, NE
08.2024 - Current
- Facilitated patient registration processes using electronic health record systems.
- Assisted patients with insurance verification and benefit inquiries.
- Maintained confidentiality of patient information in compliance with HIPAA regulations.
- Adapted quickly to changing demands within the healthcare environment, demonstrating flexibility and a strong commitment to quality patient care.
- Contributed to a positive work environment by fostering strong relationships among colleagues, promoting teamwork, and sharing best practices.
Patient Transfer Coordinator
Air Methods
Omaha, NE
08.2016 - 04.2024
- Coordinated logistics and scheduling for air medical operations to enhance response times.
- Trained new staff on operational procedures, ensuring adherence to safety standards and protocols.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Education
Associate of Science - Health Administration
Metropolitan Community College
Omaha, NEAssociate of Science - General Studies
Metropolitan Community College
Kansas City, MOSkills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Multitasking and organization
- Patient check-in
- Registration and admissions
- Medical terminology
- Strong empathy
- Problem-solving
- Quality assurance
- Relationship building
- Flexible schedule
- Conflict resolution
- Healthcare systems navigation
- Friendly and outgoing
Certification
- First Aid/CPR Certified
Timeline
Patient Access Representative
Methodist Women's Hospital
08.2024 - Current
Patient Transfer Coordinator
Air Methods
08.2016 - 04.2024
Associate of Science - Health Administration
Metropolitan Community College
Associate of Science - General Studies
Metropolitan Community College