Monica Bowers
Papillion
Summary
Shift Leader at Chick-fil-A with a proven track record in team leadership and customer service excellence. Skilled in cash handling and conflict resolution, I foster a positive work environment while training staff to achieve operational goals. Committed to maintaining high safety standards and enhancing team performance for optimal results.
Overview
3
3
years of professional experience
Work History
Shift Leader
Chick-fil-A
04.2022 - Current
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Trained new employees and delegated daily tasks and responsibilities.
Education
Bachelor of Science - Elementary Education
University of Nebraska At Omaha
Omaha, NE05-2028
High School Diploma -
Homeschool
Papillion04-2024
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
- Strong verbal and written communication
- Creative problem solving
- Team collaboration and leadership
- Conflict resolution
- Role modeling
- Professional appearance
- Organizational skills
Timeline
Shift Leader
Chick-fil-A
04.2022 - Current
Bachelor of Science - Elementary Education
University of Nebraska At Omaha
High School Diploma -
Homeschool
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