Dynamic Head Hostess with a proven track record in guest relations and team management. Expertise in training staff and implementing promotional events, driving enhanced guest engagement and satisfaction.
Overview
2
2
years of professional experience
Work History
Head Hostess
Red Robin
Omaha
08.2024 - Current
Trained new host staff on customer service standards, ensuring consistent service quality.
Collaborated with management to implement promotional events, increasing guest engagement.
Greeted and seated guests, enhancing overall dining experience.
Education
Some College (No Degree) - Nursing
Southeast Community College
Lincoln, NE
04-2026
Skills
Guest relations
Team management
Leadership
Training and mentoring
Effective communication
Conflict resolution
Time management
Affiliations
Volunteer, Saint James - Omaha, NE (2022-Present)
Volunteer, Omaha Lacrosse Club - Omaha, NE (2020-2025)