Summary
Overview
Work History
Education
Skills
Affiliations
Interests
Timeline
Generic

Morgan Kriz

Lincoln

Summary

Dynamic server with a strong work ethic and exceptional customer service skills, honed at Village Inn Pancake House. Known for fostering guest engagement and resolving concerns swiftly, resulting in repeat business. Proficient in cash handling and upselling techniques, consistently enhancing customer satisfaction and driving sales.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Overview

12
12
years of professional experience

Work History

Server

Village Inn Pancake House
01.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Server

Old Chicago Pizza
02.2018 - 01.2022
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Server

Copperfields Pub
07.2013 - 03.2017
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.

Education

High School Diploma -

Kearney High
Kearney, NE
05-2008

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement

Affiliations

  • I BE BLACK GIRL

Interests

  • Horseback Riding
  • Watching Movies and TV Shows
  • Outdoor Recreation
  • Music
  • DIY and Home Improvement

Timeline

Server

Village Inn Pancake House
01.2022 - Current

Server

Old Chicago Pizza
02.2018 - 01.2022

Server

Copperfields Pub
07.2013 - 03.2017

High School Diploma -

Kearney High

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Morgan Kriz