Morgan Spellman
Kearney
Summary
Dynamic customer experience manager with a proven track record in retail, excelling in organization and communication. Skilled in problem resolution and time management, has effectively trained staff and enhanced customer satisfaction.
Overview
6
6
years of professional experience
Work History
Piercing Specialist
Claire's
04.2025 - 08.2025
- Engaged with customers daily and assisted them with locating specific products
- Frequently cleaned and organized the sales floor
- Performed ear piercings on customers in a professional manner
- Managed inventory and filled store shelves when able
- Trained new employees on how to interact with customers
Print Supervisor
Office Depot
04.2024 - 04.2025
- Responsible for keeping track of and fulfilling customer orders. Frequently engaged with customers and assisted them with the creation of specific print jobs.
- Created personal print designs for customers upon request.
- Organized products on the sales floor and kept work area clean
- Recommended specific products to customers
- Counted cash drawers at the end of the night and followed proper closing procedures
Customer Experience Manager
Five Below
12.2022 - 04.2024
- Placed product orders weekly and kept track of candy and snack inventory. In charge of keeping certain areas of the store up to date according to planograms.
- Assisted customers on the sales floor and recovered the store daily
- Helped organize freight and distribute it throughout the store
- Assigned tasks to employees to customers and kept track of their progress
Balloon Lead
Party City
10.2019 - 11.2022
- Fulfilled balloon orders for customers and kept track of orders daily
- Took balloon inventory weekly
- Interacted with customers on the sales floor and assisted them with finding certain products.
- Asked open ended questions in order to further drive sales
- Helped customers choose Halloween costumes
Education
High School Diploma -
Lincoln North Star High School
Lincoln, NE06-2019
Skills
- Customer Experience
- Organization
- Problem Resolution
- Communication
- Time Management
- Retail Operations
Timeline
Piercing Specialist
Claire's
04.2025 - 08.2025
Print Supervisor
Office Depot
04.2024 - 04.2025
Customer Experience Manager
Five Below
12.2022 - 04.2024
Balloon Lead
Party City
10.2019 - 11.2022
High School Diploma -
Lincoln North Star High School
Similar Profiles
Mary WillisMary Willis
Assistant Manager at Claire'sAssistant Manager at Claire's
Heather StanafordHeather Stanaford
Store Manager / Store Manager Trainer at Claire'sStore Manager / Store Manager Trainer at Claire's
Alicia CokerAlicia Coker
District Sales Manager at Claire'sDistrict Sales Manager at Claire's
Riley CarpenterRiley Carpenter
Machine Operator at Eaton CorporationMachine Operator at Eaton Corporation
Olivia HoppeOlivia Hoppe
Day Camp Leader at YMCA of HastingsDay Camp Leader at YMCA of Hastings