Myrna Garcia Guzman
Omaha
Summary
Dedicated professional, skilled in delivering exceptional service, and excelling in both team-oriented and leadership roles. Adaptable and open to constructive feedback, continuously seeking opportunities for growth and improvement. Strong interpersonal skills facilitate effective communication and collaboration. Known for reliability and a strong work ethic, consistently contributing to team success.
Overview
14
14
years of professional experience
4
4
Certifications
Work History
Chaplain
Getsemani House of Prayer
01.2021 - Current
- Offer emotional and spiritual guidance to families during difficult times
- Provide prayers, counseling, and resources to those in need
- Support individuals struggling with mental health, including depression and anxiety
Homeless Prevention Specialist
Open Door Mission
05.2024 - 09.2025
- Provided front desk coverage, ensuring a welcoming environment for families
- Collaborated with team members to ensure the smooth operations of the Timberlake Outreach Center
- Trained new hires, enhancing team knowledge and efficiency
- Managed conflicts among visitors, promoting a supportive and safe environment
Operation Specialist
Vodec
10.2023 - 04.2024
- Drove clients to activities such as the mall, park, and zoo, ensuring their safety and engagement
- Assisted individuals with exercises and daily routines to promote health and independence
- Monitored daily activities, including therapies and exercises
- Supported personal development and ensured personal care needs were met
Operations Scheduler
One World Community Health Center
01.2023 - 10.2023
- Used a scheduling platform to schedule patient appointments
- Facilitated communication using a task system for doctors and nurses
- Conducted symptom screenings and directed calls to the appropriate department
- Provided information and available resources to patients
Fueler
Student Transportation of America
03.2015 - 12.2022
- Prepared school buses for daily operations, ensuring safety and readiness
- Trained new fuelers in driving skills and bus operation
- Managed bus logistics, reported mechanical issues, and conducted bi-annual cleanings
Business Owner
Mili’s Beauty Salon
01.2012 - 03.2015
- Managed product sales and provided full beauty services
- Scheduled and attended appointments managing front desk operations
- Oversaw salon organization to ensure smooth operations
Education
Some College (No Degree) -
Metropolitan Community College
OmahaSkills
- Customer service professional
- Strong communication skills
- Bilingual proficiency
- Highly motivated team player
- Experienced in data entry
- Proficient in computer applications (Microsoft Office 365)
- Conflict manager
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
Licensed Professional Cosmetologist
References
References available upon request.
Timeline
Homeless Prevention Specialist
Open Door Mission
05.2024 - 09.2025
Operation Specialist
Vodec
10.2023 - 04.2024
Operations Scheduler
One World Community Health Center
01.2023 - 10.2023
Chaplain
Getsemani House of Prayer
01.2021 - Current
Fueler
Student Transportation of America
03.2015 - 12.2022
Business Owner
Mili’s Beauty Salon
01.2012 - 03.2015
Some College (No Degree) -
Metropolitan Community College