Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natascha Clark

Lincoln

Summary

Experienced Server offering solid history of accurate order taking, efficient supply restocking and diligent table management. Effective at promoting team success by independently handling side work and cleaning up spills. Extensive knowledge and superior work ethic. Customer-oriented team member with strong background in customer relations and administrative support. Seamlessly provides check-in and check-out processes and assists guests in friendly, courteous manner. Committed to leaving great, lasting impression.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Waitress Supervisor, Front Desk Receptionist

Trophy Lodge
11.2022 - Current
  • Monitored dining rooms for seating availability as well as service, safety, and well-being of guests.
  • Greeted new customers, discussed specials, and took drink orders.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Onboarded new employees with training and new hire documentation.
  • Trained staff members on use of POS system.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Upheld high standards of professionalism when dealing with customer issues, supporting serving staff, and waiting on tables.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees, and payments.
  • Collaborated with team members to handle guest requirements from check-in through check-out.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Developed and maintained positive relationships with guests for satisfaction.
  • Liaised with housekeeping staff to verify service and maintenance of hotel standards.

Prep Cook

Delta Petro Wash
12.2022 - 03.2023
  • Maintained clean, hygienic kitchen workspace by sweeping, mopping, and taking out trash.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
  • Preserved freshness of food by storing food in designated containers and storage areas within freezer or refrigerator.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Received shipments and placed items on proper shelves to restock and organize restaurant pantry.
  • Trained and assisted new kitchen staff members.
  • Operated dishwasher and manually washed dishes to clean all chinaware, silverware, and cooking utensils.
  • Maintained food safety and sanitation standards.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.

Housekeeper

La Quinta
08.2022 - 11.2022
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
  • Engaged with guests on room requirements and amenities to promote overall satisfaction.
  • Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Emptied waste paper and other trash from premises and moved to appropriate receptacles.

Education

GED -

Delta Junction Highschool
Delta Junction
06.2002

Skills

  • Task Delegation
  • Performance evaluation
  • Problem-solving
  • Complaint handling
  • Excellent communication
  • Customer service
  • Multitasking
  • Attention to detail
  • Adaptability
  • Organizational skills
  • Strong leadership
  • Cash handling
  • Interpersonal skills
  • Safe Food Handling
  • Accurate Money Handling
  • Order Taking
  • Guest Relations
  • Food Station Setup
  • Deposit Preparation
  • Critical Thinking

Certification

Food Handlers Certified, and Alcohol Serving Certified (tap)

Timeline

Prep Cook

Delta Petro Wash
12.2022 - 03.2023

Waitress Supervisor, Front Desk Receptionist

Trophy Lodge
11.2022 - Current

Housekeeper

La Quinta
08.2022 - 11.2022

GED -

Delta Junction Highschool

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Natascha Clark