Nevin Fortune
Alliance
Summary
Im energetic and collaborative with a passion for teamwork and customer satisfaction. I understand the importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
1
1
year of professional experience
Work History
Dairy Frozen Team Member
Meijer
03.2024 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Trained new team members by relaying information on company procedures and safety requirements.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
GM Lead
Meijer
03.2024 - Current
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Streamlined inventory management processes, minimizing waste and ensuring optimal stock levels for uninterrupted operations.
- Trained and guided team members to maintain high productivity and performance metrics.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
Overnight Team Lead
Meijer
03.2024 - Current
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
- Increased overnight productivity by implementing efficient task delegation and team management strategies.
- Reduced customer complaints by addressing and resolving issues promptly, demonstrating commitment to excellent service standards.
- Conducted regular performance evaluations for overnight staff, offering constructive feedback and setting clear expectations for growth.
- Fostered a positive work atmosphere, motivating team members to achieve their highest potential performance levels.
- Navigated complex problem-solving situations with creativity and adaptability, leading the team toward successful outcomes in challenging circumstances.
- Maintained detailed records of nightly tasks completed while keeping upper-management informed about any critical issues or concerns.
- Optimized workflow efficiency by identifying areas for improvement and providing targeted coaching to team members.
- Championed continuous improvement efforts within the overnight team, reinforcing a culture of excellence and commitment to best practices.
- Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
- Conducted regular reviews of operations and identified areas for improvement.
- Developed effective improvement plans in alignment with goals and specifications.
Education
High School Diploma -
Louisville Highschool
Louisville, OH05-2023
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Attention to detail
- Cash handling
- Flexible schedule
- Leadership qualities
- Workplace safety
- Computer skills
- Goal setting and achievement
- Training and mentoring
- Relationship building
- Team building
- Task prioritization
- Staff education and training
- Conflict resolution
Timeline
Dairy Frozen Team Member
Meijer
03.2024 - Current
GM Lead
Meijer
03.2024 - Current
Overnight Team Lead
Meijer
03.2024 - Current
High School Diploma -
Louisville Highschool
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