Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Nicholas Borrink

Omaha

Summary

Dynamic Asset Protection Investigator with proven expertise in incident reporting and physical security at Walmart. Streamlined case management processes, enhancing efficiency and reducing losses. Skilled in firearms safety and training, complemented by strong communication abilities to foster positive customer relationships. Committed to maintaining compliance and ensuring a secure environment. I have over 23 years of firearms training, I've been shooting guns since I was 7 and have had years of firearms safety training as well.

Overview

12
12
years of professional experience

Work History

Asset Protection Investigator

Walmart
06.2024 - Current
  • Patrolled store and staffed designated posts for visible security presence to customers and associates.
  • Streamlined case management processes for increased efficiency in resolving incidents and reducing overall losses.
  • Represented company in court proceedings to offer testimony and support.
  • Ensured compliance with all relevant laws, regulations, and company policies throughout the course of investigations.

Used Firearm Outfitter

Cabela's
10.2022 - 06.2024
  • Ensured all firearms were cleared and safe to handle.
  • Assisted guests with various questions about firearms/firearm safety
  • Handled the sale of firearms to guests
  • Ensured that all information on the ATF FORM 4473 was accurate and up to date.
  • Handled the buying of used firearms from the guests.
  • provided general customer service.


Store Manager

GameStop
03.2021 - 05.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Sales Associate

GameStop
10.2019 - 03.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Sales Associate

Stella's Belle Specialty Shoppe
04.2018 - 07.2020
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Front End Team Lead

Home Depot
02.2015 - 05.2017
  • Led a team of developers to complete project milestones on time, resulting in successful product launches.
  • Effectively delegated tasks among team members based on individual strengths, ensuring a balanced workload and efficient project completion.
  • Deployed continuous integration pipelines for efficient code testing and deployment processes, significantly reducing the risk of bugs reaching production environments.
  • Fostered an open, collaborative work environment by promoting regular communication between team members and encouraging the sharing of ideas and solutions to common challenges.

Courtesy Clerk

Baker's
05.2013 - 11.2013
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Education

Omaha North High School
Omaha, NE

Skills

  • Video monitoring
  • Physical security
  • Incident reporting
  • Access control
  • Firearm maintenance
  • Firearms expertise
  • Shooting range safety
  • Firearm safety
  • Firearms training
  • Security awareness
  • Firearms
  • First aid training

Interests

  • firearms
  • hunting
  • Cooking
  • Reading
  • Hiking

Timeline

Asset Protection Investigator

Walmart
06.2024 - Current

Used Firearm Outfitter

Cabela's
10.2022 - 06.2024

Store Manager

GameStop
03.2021 - 05.2022

Sales Associate

GameStop
10.2019 - 03.2021

Sales Associate

Stella's Belle Specialty Shoppe
04.2018 - 07.2020

Front End Team Lead

Home Depot
02.2015 - 05.2017

Courtesy Clerk

Baker's
05.2013 - 11.2013

Omaha North High School

Similar Profiles

CREATE PROFILE
Nicholas Borrink