Nicholas Green
Omaha
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A jack of all trades with a desire to move out of a strictly retail environment after 10 years and re-embrace a blue collar trade I was built for.
Overview
14
14
years of professional experience
2012
2012
years of post-secondary education
1
1
Certification
Work History
Store Manager
Spencer's Gifts
Omaha
10.2014 - Current
- Recruit and train all positions from 3 different management levels to non management/seasonal positions.
- Implement staff training programs via paper, electronic and first hand trials to enhance team performance and improve service delivery.
- Lead teams to achieve project goals while fostering a collaborative work environment delivered exceptional customer service that enhanced client satisfaction and loyalty.
- Devise innovative sales strategies that increased revenue.
- Physically receive and check in freight and process the merchandise by organizing and preparing it to be set on the sales floor.
- Manage inventory effectively to optimize stock levels and reduce waste. Redistributing stock to neighboring stores as needed.
- Designed visually appealing merchandising displays that attracted customers and boosted sales.
- Lead and conduct bi-annual inventory to evaluate shrink percentages utilizing a team of up to 14 people to count stock up 50,0000 units in typically 12 hours.
- Meet and exceed performance expectations based on fluctuating company objectives such as sales goals, units per transaction, average dollar per sale, attachments of typically paired items within a sale, guest experience survey quantities and performance rating, hiring headcount goals, and payroll management.
- Maintain accurate and consistent documentation of transaction records, inventory BOL paperwork and employee files.
- Take part in weekly district conference calls to maintain effective communication of pertinent information regarding the company, region, district and individual stores.
- Conduct routine promotional marketing sign changes.
- Respond and relay information via email, phone, text messaging and written correspondence daily.
- Execute asset protection procedures and preventative measures to reduce loss percentages.
- Enforce safety training protocol and practices amongst all staff members
- Conduct annual performance evaluations for all management members
- Delivery performance discussions, disciplinary documentation and termination when necessary.
Delivery Driver/Mechanic Assistant
Sadler Electric inc
Ralston
05.2011 - 09.2014
- Operated delivery vehicle while adhering to safety regulations and traffic laws.
- Loaded and unloaded materials ensuring secure transport during deliveries.
- Executed effective time management strategies to enhance productivity and meet deadlines.
- Handled packages with care and ensuring efficient processing and delivery.
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Ensured strict adherence to safety compliance regulations.
- Optimized delivery routes to maximize efficiency and reduce transportation costs using maps, GPS and prioritizing urgency of supplies and materials needed per job site. Job sites ranged from Omaha, Council Bluffs, Lincoln, Plattsmouth, Gretna Missouri Valley and Blair.
- Received orders from foreman and placed them at the appropriate local supply houses requiring a level of customer service skills and personability.
- Performed regular vehicle maintenance to promote reliable and safe operation during my daily routes.
- Assisted the primary mechanic with vehicle repairs and maintenance on fleet vehicles and a variety of UTV's.
- Routinely conducted cleaning of the shop,, organizing freight for upcoming orders and filling daily paperwork.
Education
CLP/CDL - Entry Level Driver Training
Talon Logistics CDL Training School
Fremont, NE 05.2025 - 08.2025
Central High School
Omaha, NESkills
- Customer service
- Inventory management
- Safe vehicle operation
- Problem solving
- Strong organization standards
- Reliability
- High productivity
- Mental and physical endurance
- Acute spacial awareness
- Time Management
- Mechanic knowledge
- Communication
- Adaptability
- Stress management
Languages
English
Full Professional
Spanish
Elementary
Chinese (Mandarin)
Elementary
Certification
- Commercial Learners Permit
- Commercial Drivers License (in progress)
References
References available upon request.
Timeline
CLP/CDL - Entry Level Driver Training
Talon Logistics CDL Training School
05.2025 - 08.2025
Store Manager
Spencer's Gifts
10.2014 - Current
Delivery Driver/Mechanic Assistant
Sadler Electric inc
05.2011 - 09.2014
Central High School