Nicholas Miners

• Managed daily operations, including budgeting, scheduling, and reporting activities related to parts sales
• Conducted regular audits on inventory levels, ensuring accuracy and preventing discrepancies between physical counts and system records.
• Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
• Managed warranty claims efficiently by working closely with manufacturers to resolve issues promptly while minimizing financial losses to the company.
• Located new vendors with better costs per unit and set up favorable terms and pricing structures to reduce company expenses.
• Increased efficiency in the parts department by implementing an improved inventory management system.

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• Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
• Maintained friendly and professional customer interactions.
• Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
• Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
• Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.