Nicole Cruz
Lincoln
Summary
Organized Assistant Store Manager with a background in managing staff, driving sales, and providing exceptional customer service. Skilled in inventory control and visual merchandising with strong ability to multitask and function effectively in high-pressure environments. Demonstrated impact in enhancing store operations efficiency, improving team productivity, and increasing customer satisfaction. Known for strategic planning skills and commitment to achieving company goals.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
Panda Express
Lincoln
09.2024 - Current
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Prepared detailed reports summarizing sales activity, customer feedback, and other relevant information.
- Maintained a safe working environment by enforcing safety regulations.
Business Owner
Birria Morales
Lincoln
05.2021 - Current
- Established marketing strategies, such as social media campaigns, to promote the business.
- Oversaw daily operations of the business and provided guidance when needed.
- Established strong relationships with vendors to ensure quality products at competitive prices.
- Responsible for new hires onboarding as well as maintaining food safety.
Training Leader
Buffalo Wild Wings
Lincoln
11.2022 - 09.2024
- Conducted needs assessments to identify gaps in knowledge or skills among participants.
- Facilitated communication between stakeholders involved in designing and implementing training initiatives.
- Designed and delivered instructor-led trainings for employees, customers, and partners.
Education
High School Diploma -
North Star High School
Lincoln, Nebraska05-2021
Skills
- Sales reporting
- Inventory management
- Team leadership
- Employee training
- Food safety knowledge
- Cash handling training
Languages
Spanish
Professional
Accomplishments
- Graduated with honor roll for all four years of high school.
- Started up my buisness along side my fiancée at the age of 18.
References
References available upon request.
Timeline
Assistant Store Manager
Panda Express
09.2024 - Current
Training Leader
Buffalo Wild Wings
11.2022 - 09.2024
Business Owner
Birria Morales
05.2021 - Current
High School Diploma -
North Star High School